Senior Associate Data Protection Operations

PwC Canada; Ottawa; On-site; CAD 85,000 - 135,000; Full time

Job summary

PwC Canada is seeking a cybersecurity professional in Ottawa with 3–5 years of hands-on data protection operations experience (DLP and DSPM). You will leverage technologies like Microsoft Purview and AIP, Cyera, Big ID, Netskope, among others, to protect data and manage incidents in a fast-paced MSSP environment.

The role requires strong incident/change management skills, the ability to work under pressure with stakeholders, and a commitment to continuous learning to stay ahead of evolving

Qualifications

• 3–5 years of hands-on experience in data protection operations (DLP and DSPM).
• Proven expertise in at least two primary technologies (Microsoft Purview, Microsoft AIP, Cyera, Big ID, SkyHigh, Trellix Symantec/Broadcom, Forcepoint, Varonis, Netskope).
• Exposure to secondary tools (SIEM solutions like Microsoft Sentinel, Google SecOps, Splunk, Exabeam) is a plus.
• Proficient in Incident Management and Change Management.
• Ability to handle high pressure situations with key stakeholders internally and externally.

Responsibilities

• Assist in onboarding new clients — requirements gathering, policy baselining, and go-live support.
• Continuously monitor the health of security applications and appliances, taking appropriate actions to ensure their optimal performance.
• Integrate new data sources into data protection platforms.
• Create and enforce policies following best practices, ensuring compliance with industry standards and regulatory requirements.
• Identify tuning opportunities to reduce alert noise and improve signal fidelity.
• Provide troubleshooting and support for configurations and management of data protection systems.
• Be available for on-call rotation to address urgent data protection issues and incidents.
• Build and maintain SOPs, CSA, and runbooks for documentation purposes.
• Understand and maintain security platforms, ensuring they are used to their full potential.
• Work closely with client focal points to provide regular updates (weekly/monthly/quarterly).
• Coordinate with internal and external stakeholders, building and maintaining positive working relationships.
• Provide knowledge transfer sessions to peers and client personnel as required.
• Operate and configure Data Protection solutions (DLP, DSPM).
• Manage quarantine, policy exceptions, and user escalations.
• Design, configure, and validate enforcement data protections policies and rules.
• Support use-case development, threat modeling around insider risk and data exfiltration scenarios.
• Perform root cause analysis and document incident reports.
• Support compliance audits and operational reporting.

Skills

DLP

DSPM

MSSP experience

Tools

Microsoft Purview

Microsoft AIP

Cyera

Big ID

SkyHigh

Trellix Symantec/Broadcom

Forcepoint

Varonis

Netskope

Job description

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisation's security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure.

The Opportunity

• 3–5 years of hands‑on experience in data protection operations (DLP and DSPM).
• Proven expertise in at least two primary technologies (Microsoft Purview, Microsoft AIP, Cyera, Big ID, SkyHigh, Trellix Symantec/Broadcom, Forcepoint, Varonis, Netskope ).
• Exposure to secondary tools (SIEM solutions like Microsoft Sentinel, Google SecOps, Splunk, Exabeam) is a plus.
• Proficient in Incident Management and Change Management.
• Ability to handle high pressure situations with key stakeholders internally and externally
• Good analytical, problem solving and interpersonal skills
• Experience in performing vendor management
• Willingness to adapt to evolving threats and technologies, continuously learning and updating skills to stay ahead of emerging threats in the cybersecurity landscape.
• Experience working in an MSSP environment.

What You'll Bring

• Assist in onboarding new clients — requirements gathering, policy baselining, and go‑live support.
• Continuouslymonitorthe health of security applications and appliances, takingappropriate actionsto ensuretheiroptimalperformance.
• Integrate new data sources into data protection platforms.
• Create and enforce policies following best practices, ensuring compliance with industry standards and regulatory requirements. Also, tune policies to address gaps.
• Identify tuning opportunities to reduce alert noise and improve signal fidelity.
• Provide troubleshooting and support for configurations and management of data protection systems.
• Be available for on‑call rotation to address urgent data protection issues and incidents.
• Build andmaintainStandard Operating Procedures (SOP), Current State Assessments (CSA), and runbooks for documentation purposes.
• Understand andmaintainsecurity platforms, ensuring theyare usedto their full potential.
• Work closely with client focal points to provide regular updates (weekly/monthly/quarterly).
• Coordinate with internal and external stakeholders, building andmaintainingpositive working relationships.
• Provide knowledge transfer sessions to peers and client personnel asrequired.
• Operate and configure Data Protection solutions (DLP, DSPM).
• Manage quarantine, policy exceptions, and user escalations.
• Ability to design, configure, and validate enforcement data protections policies and rules.
• Support use‑case development, threat modeling around insider risk and data exfiltration scenarios.
• Perform root cause analysis and document incident reports.
• Support compliance audits and operational reporting.

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $84,700 -$134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm‑wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).