Senior Associate, Client Services (Licensed)

CGC Canaccord Genuity Corp.; Vancouver; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

Stenner Wealth Partners+ in Vancouver seeks a Senior Associate, Client Services (Licensed) to deliver premier client service to high-net-worth families. The role requires licensed support and collaboration with CG Wealth Management teams.

The successful candidate will manage complex client accounts, support onboarding, and oversee regulatory tasks while providing proactive guidance to investors across local and cross-border activities.

Qualifications

• 5+ years of wealth management experience in related financial services.
• Securities licensing required to support client accounts.
• Strong knowledge of registered and non-registered investment accounts.
• Experience servicing high-net-worth and ultra-high-net-worth clients.
• Solid understanding of investment account administration and cash management.
• Experience with discretionary managed accounts and portfolio support.
• Familiarity with tax reporting requirements for clients.
• Strong understanding of industry regulations and risk management.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with MS Office and related tools.
• Experience mentoring junior team members and leading initiatives.
• Industry designations (CSC/CPH/CIM/CFP/FMA) are a plus.
• Commitment to delivering exceptional client experience.
• Legally entitled to work in Canada.

Responsibilities

• Client Relationship Management: deliver exceptional service to high-net-worth clients and families.
• Account Administration & Operations: manage account openings, transfers, and maintenance.
• Licensed Transaction Processing: coordinate trading instructions and document handling.
• Tax & Reporting Coordination: prepare tax reporting packages for clients.
• Compliance & Risk Management: ensure regulatory and policy compliance.
• Team Leadership & Operational Excellence: mentor staff and improve workflows.

Skills

Wealth management experience

Securities licensing

High-net-worth client service

Investment account administration

Discretionary accounts knowledge

Tax reporting familiarity

Regulatory & compliance awareness

Client communication skills

Multi-priority management

Attention to detail

Microsoft Office proficiency

AI tools usage

Mentoring juniors

Industry designations awareness

Canadian work eligibility

Tools

Microsoft Office

Job description

Senior Associate, Client Services (Licensed) - Stenner Wealth Partners+

Vancouver Competitive Compensation: $85-$110K annually depending on experience & credentials.

About Stenner Wealth Partners+ Stenner Wealth Partners+ (SWP+) is an in person/virtual Multi-Family Office/Outsourced CIO Consulting team of financial/wealth specialists with a boutique approach and global perspective. SWP+ serves Canadian and US investors/households with generally a minimum of 10M+ in investable assets (or 25M+ net worth). As a CG Wealth Management team, SWP+ is a highly exclusive practice team with one of Canada’s largest independent wealth management firms. Client range of net worths: between $25M and $3B+. They strategically limit new client engagements, onboarding a select number of new key relationships annually to ensure a highly personalized and focused approach. SWP+ is a member of Canadian Family Offices.

SWP+ Team Goals: High performance. Our team wants to be the very best in Canada. We are looking to significantly grow our business over the next 10 years, offering a meaningful opportunity to grow career-wise and compensation-wise - subject to job performance. “What you do counts, so make it count!” Our team culture is one of mutual respect, a positive / winning mentality for growth, and a high work ethic. Our team members are driven to be one of Canada’s top wealth management groups. A successful candidate for this position will always be willing to learn and is focused on achieving the highest level of client service and results. A high attention to detail is required and the role’s priority focus is serving a growing pool of client capital over multiple generations. We’re looking for a dedicated professional who is excited and eager to advance their career by dealing with some of Canada’s most successful investors and entrepreneurs as part of one of the top performing, award winning wealth management teams in Canada.

Team website: www.StennerWealthPartners.com Team LinkedIn: linkedin.com/company/stenner-wealth-partners

Who We Are: Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships – we achieve this by generating value for our individual, institutional and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions. We pride ourselves on understanding our clients’ needs and finding innovative, bespoke solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We’re looking for talented people who thrive in a fast‑paced environment and want to have an impact with innovative ideas and best practices.

Responsibilities:

• Client Relationship Management Deliver exceptional and proactive service to high-net-worth clients and their families. Respond to client inquiries regarding account administration, documentation, cash movements, reporting, and service requests. Build strong client relationships through timely communication and attention to detail. Support client onboarding, account reviews, and ongoing maintenance activities.
• Account Administration & Operations Oversee the administration of corporate, personal, trust, registered, and non-registered investment accounts. Coordinate account openings, transfers, updates, beneficiary changes, estate documentation, and account maintenance requests. Manage cash movement requests, wire transfers, EFTs, foreign exchange transactions, and account funding activities. Monitor account issues and work collaboratively with internal departments to ensure timely resolution. Maintain accurate client records and documentation in accordance with regulatory requirements.
• Licensed Transaction Processing Execute or coordinate client trading instructions and operational transactions within regulatory and firm guidelines. Review and process investment subscriptions, redemptions, transfers, and corporate actions. Liaise with portfolio managers, advisors, trading desks, and back‑office teams to support transaction processing and settlement. Ensure accuracy and completeness of trade‑related documentation.
• Tax & Reporting Coordination Coordinate annual tax reporting requirements for personal, corporate, trust, and charitable clients. Assist with preparing and distributing tax reporting packages and supporting documentation. Respond to accountant and client inquiries regarding investment‑related tax reporting. Work closely with internal tax, compliance, and operations teams as required.
• Compliance & Risk Management Ensure all activities are conducted in compliance with CIRO, privacy, AML, and Canaccord policies. Review documentation for completeness and regulatory accuracy. Assist with audits, compliance reviews, and document management processes. Identify operational risks and recommend practical solutions and process improvements.
• Team Leadership & Operational Excellence Serve as a senior resource and subject matter expert for client service and operational matters. Assist in training, mentoring, and supporting junior associates and administrative staff. Develop and improve workflows, procedures, and operational best practices. Contribute to business continuity planning and operational efficiency initiatives. Support special projects and strategic initiatives across the practice.

Skills & Qualifications:

• 5+ years of experience in wealth management, private client, investment advisory, financial planning, or a related financial services environment.
• Must hold the securities licensing required to support client accounts and conduct licensed activities within the Canadian wealth management industry.
• Strong knowledge of registered and non-registered investment accounts, including RRSPs, RRIFs, TFSAs, RESPs, corporate accounts, trusts, and estates.
• Experience supporting high-net-worth and ultra-high-net-worth clients, delivering a high standard of personalized service.
• Solid understanding of investment account administration, cash management, account transfers, subscriptions, redemptions, and operational workflows.
• Experience working with discretionary managed accounts and portfolio management teams is considered an asset.
• Familiarity with tax reporting requirements and coordinating investment-related tax documentation for clients and their professional advisors.
• Strong understanding of industry regulations, compliance requirements, privacy standards, and operational risk management.
• Proven ability to manage multiple priorities, deadlines, and complex client requests in a fast‑paced environment.
• Exceptional attention to detail, organizational skills, and problem‑solving abilities.
• Strong written and verbal communication skills, with the ability to communicate professionally with clients, advisors, and internal stakeholders.
• Advanced proficiency in Microsoft Office, including Outlook, Excel, Word, and Teams.
• Hands‑on experience using generative AI tools to enhance research, client communications, presentations, documentation, and overall workflow efficiency.
• Experience mentoring junior team members, improving operational processes, or leading special projects is considered an asset.
• Completion of industry designations such as CSC, CPH, CIM, CFP, FMA, or similar credentials would be an asset.
• Demonstrated commitment to delivering exceptional client experience while maintaining the highest level of professionalism, accuracy, and confidentiality.
• Legally entitled to work in Canada.

We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

CG provides an accessible candidate experience. If you need any accommodation throughout the interview process and beyond, please let us know.

All applications will be held in strict confidence.

In order to be considered for employment, candidates selected for interviews will be required to show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions.

We wish to thank all candidates for their interest but only those applicants selected for an interview will be contacted. No phone calls please. Thank you for your understanding.