Senior Assistant

Canada Post; Iqaluit; On-site; CAD 80,000 - 100,000; Full time

Job summary

A major postal service provider is seeking a Senior Assistant in Iqaluit, NU. The role involves selling postal products and providing customer service. Candidates need a High School Diploma and experience in retail. Physical fitness is required, as the job involves handling mail weighing up to 50 lbs. This is a full-time, permanent position with a bilingual requirement.

Qualifications

• Proven experience in a retail/service environment with cash transactions.
• Able to interact effectively with the public.
• Physically capable of lifting up to 50 lbs and standing for long periods.

Responsibilities

• Sell postal products and services to customers.
• Sort, distribute, and process mail correctly.
• Provide helpful information and resolve customer issues.

Skills

Customer service

Sales skills

Accounting knowledge

Physical fitness

Education

High School Diploma or equivalent

Job description

Overview

Senior Assistant

Location: Iqaluit, NU, CA

Job Requisition Id: 195064
Business Function: Retail
Primary City: Iqaluit
Other Location(s):
Province: Nunavut
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (--BB)
Employee Class and Level: RVSGC36 - Level 3
Working Hours: Monday to Friday 09:15 - 13:00 & 14:00 - 18:15
Number of Vacancies: 1
Salary: $27.28
Job Closing Date (YYYY-MM-DD): 2025/10/17

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an enthusiastic Post Office Assistant who will use a customer-focussed approach when providing counter services to customers.

Responsibilities

• Sell postal products and service to the business community and public
• Sort, distribute and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly
• On occasion assist with training

Qualifications

• High School Diploma, or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time

Other Information

Priority consideration will be given in the following order: (1) transfer requests from employees who are members of CPAA, with preference to members in the posted Area of Competition. (2) Employees within the office; (3) COMPETITION: Employees who are members of CPAA, priority consideration will be given to members in the posted Area of Competition. Term employees with continuous employment in CPAA may apply in accordance with the Collective Agreement.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

All qualified candidates will be considered however preference will be given to Indigenous People (First Nations, Metis or Inuit) or Persons with disabilities. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Accessibility

Canada Post is committed to fostering an equitable, respectful, and caring workplace where everyone is welcome and has equal opportunity, where diversity is valued and celebrated and where we work together to remove barriers and promote accessibility. If you are contacted regarding a job opportunity, please advise if you require an accommodation. All information received in relation to accommodation will be kept confidential.

Employment Equity

Canada Post is committed to creating a safe workplace that embraces and celebrates everyone. We are committed to employment equity and encourage applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Information on our Equity, diversity & inclusion national strategy and our Indigenous reconciliation strategy can be found at the following links. A conflict of interest is when an employee’s interests (personal, financial or business) or relationships (family or close personal relationships) interfere, or appear to interfere, with the interests of Canada Post. To know if a conflict exists, please refer to the Canada Post's code of conduct.