Senior Applications Analyst - IT

Wolf Midstream Inc.; Calgary; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Comprehensive benefits

Employer matched savings plan

Job summary

Wolf Midstream Inc. is seeking a Senior Application Analyst to support Octave Attune EAM, D365 F&O, Azure DevOps, and Power Platform in Alberta. You will translate business needs into integrated, secure solutions across application support, reporting, automation, and production operations.

Responsibilities include upgrades, deployments, governance, and collaboration with stakeholders, vendors, and IT teams. Strong SQL, data mapping, and security acumen are essential.

Qualifications

• 7+ years delivering or supporting enterprise applications.
• Experience with ERP and asset management platforms, esp. D365 F&O and Octave Attune EAM.
• Knowledge of Azure DevOps, SDLC, reporting, and integration patterns.

Responsibilities

• Provide functional and technical support for Octave Attune EAM, D365 F&O, and other apps.
• Serve as escalation point for incidents, defects, and performance issues.
• Investigate root causes, coordinate resolutions with teams and vendors, report status.
• Configure and enhance apps per requirements, security, and supportability.
• Plan upgrades, patches, testing, UAT, and production deployments.
• Maintain roadmaps, docs, configurations, and runbooks.
• Monitor health, licensing, capacity, vendor performance, and trends.

Skills

Business analysis

Troubleshooting

Requirements elicitation

Communication

Stakeholder management

Vendor management

Security governance

Education

Bachelor's degree in Computer Science/Engineering

Dynamics 365 / ITSM certifications

Tools

Octave Attune EAM

D365 F&O

Azure DevOps

Power BI

Power Apps/Power Platform

Dataverse

SharePoint

Azure

SQL

Job description

Based in Alberta, Wolf is a private company, backed by Canada Pension Plan Investments (CPP Investments). Wolf was formed in 2015 to focus on the acquisition and development of innovative midstream energy infrastructure assets in Western Canada. Wolf's long-term business plan, investment timeline, and continued dedication to finding innovative solutions creates a competitive alternative to other midstream companies. Wolf has grown through a series of acquisitions and successful developments, resulting in three businesses based on the Wolf-owned and operated Access Pipeline System, Net Zero Connector, Alberta Carbon Trunk Line, and the NGL North System.

At Wolf we have an uncompromising commitment and respect for health, safety, and the environment. Wolf's purpose is to deliver the future of energy infrastructure, today. We look for people who have a forward-thinking mind-set and who exemplify the Wolf Ways: We are OneWolf, We Find a Better Way, We Do The Right Thing, and We Own It!

The Opportunity

The Senior Application Analyst is a technical and functional resource supporting Wolf's enterprise applications. You will be primarily accountable for Octave Attune EAM and Microsoft Dynamics 365 Finance and Operations (D365 F&O), and will support Azure DevOps, Power BI, Power Platform, Microsoft 365, Azure, and related technologies.

Working with business stakeholders, IT teams, vendors, and implementation partners, the role translates business needs into secure, reliable, integrated, and supportable solutions across application support, enhancement delivery, reporting, automation, and production operations.

Key Responsibilities

Enterprise Application Ownership and Support:

• Provide functional and technical support for Octave Attune EAM, D365 F&O, and assigned enterprise applications
• Serve as an escalation point for incidents, defects, integrations, and performance issues
• Investigate root causes, coordinate resolution with internal teams and vendors, and communicate status and business impact to stakeholders
• Configure and enhance applications in accordance with business requirements, vendor guidance, security standards, and supportability expectations
• Plan application upgrades, patches, release testing, UAT, regression testing, and production deployments
• Maintain application roadmaps, technical documentation, configuration records, and operational procedures
• Monitor application health, licensing, capacity, vendor performance, and support trends to improve reliability and user experience

Solution Delivery and DevOps:

• Manage application changes from intake through deployment and post-implementation support using Azure DevOps for work items, requirements, defects, releases, source control, documentation, and pull request approvals
• Support disciplined DevOps practices, including environment management, deployment controls, release traceability, and continuous improvement
• Coordinate developers, vendors, SMEs, and testers; manage required development tools and environments; and confirm production readiness, support hand-offs, training needs, and rollback or contingency plans

Microsoft Platform, Reporting, and Automation:

• Support and enhance Power BI, Power Apps, Power Automate, Dataverse, SharePoint, Teams, Microsoft 365, Azure, and related Microsoft solutions with appropriate environment, access, security, lifecycle, support, and production governance
• Develop or coordinate reports, dashboards, workflows, low-code solutions, and self-service analytics that improve insight, efficiency, ownership, controls, and support standards

Qualifications and Experience

Education:

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, Data Science, Business Technology Management, Engineering, or a related discipline
• Certifications in Dynamics 365, Octave, Power Platform, Power BI, Azure, Azure DevOps, ITSM, or solution architecture are assets

Experience:

• 7 + years of progressive experience supporting, enhancing, or delivering enterprise business applications.
• Demonstrated experience with ERP and enterprise asset management platforms; hands-on experience with Microsoft Dynamics 365 F&O and Octave Attune EAM is preferred
• Experience managing incidents, enhancements, releases, upgrades, testing, integrations, and vendor-supported production solutions
• Experience with Azure DevOps, structured application delivery, release management, and SDLC practices
• Experience with Power BI, Power Apps, Power Automate, Dataverse, SharePoint, Microsoft 365, and Azure.
• Working knowledge of SQL, APIs, enterprise application integrations, data mapping, interface monitoring, data validation, error handling, and technical troubleshooting
• Experience analyzing business processes, defining requirements, and implementing supportable solutions with stakeholders

Skills:

• Business analysis skills include process mapping, requirements elicitation, gap analysis, impact assessment, user stories, and clear functional and technical specifications
• Troubleshooting and problem-solving skills across multiple systems and support partners
• Ability to translate business needs into practical, scalable, secure, and supportable solutions across applications, integrations, reporting, and Microsoft platforms
• Strong written and verbal communication skills with end users, leaders, technical teams, vendors, and implementation partners
• Ability to manage competing operational priorities and project commitments
• Sound judgment, attention to detail, accountability, and a collaborative approach to delivery and support
• Ability to manage vendor and implementation partner relationships, support tickets, estimates, deliverables, service levels, and solution supportability
• Working knowledge of application security, role-based access, data and reporting governance, integration patterns, semantic models, dashboard lifecycle management, data quality, and enterprise architecture principles

Rewards

• Competitive compensation with eligibility in our bonus programs
• Comprehensive benefits
• Employer matched savings plan