Senior Application Manager

Andritz AG; Richmond; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global engineering company is seeking a Senior Application Manager in Richmond, BC to act as a technical lead in sales and develop sales materials. The candidate must have a BSc in Engineering or a related field, along with 5+ years of experience in the pulp and paper industry. This position involves strong interpersonal and communication skills, customer interactions, and moderate travel. The role offers an opportunity to work independently and collaboratively within a team, ensuring successful solutions for clients.

Qualifications

• 5+ years of experience in the pulp and paper industry.
• Understanding of key decision makers in customer organizations.
• Proficiency in English.

Responsibilities

• Act as technical lead in sales cases and qualify solutions.
• Develop sales materials and proposal templates.
• Conduct customer visits for scope discovery and problem resolution.

Skills

Process and industry understanding

Strong communication skills

Interpersonal skills

Customer interaction experience

Education

BSc Engineering or Technologist

Job description

Job title: Senior Application Manager

Job family: Engineering

Business area: Automation & Digitalization

Contract location: Richmond, British Columbia, CA

Location type: Office Location / Office-based

Contract type: Permanent

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Application Manager role and responsibilities

• Act as technical lead in sales cases, including qualifying sales cases, defining the optimal solution, calculating the customer’s return on investment, interfacing with the customer to understand their business issue, participate in proposal development to ensure alignment with product vision.
• Develop sales materials including PPT’s to help SAM’s and BD’s find and develop new customers and new opportunities.
• Develop proposal templates, scopes with DOR’s and pricing models that win in the North American market.
• Develop a reference list that includes quantifiable benefits delivered by site and keep track of installed base.
• Work with Product Directors to develop lifecycle services and support models for Portfolio elements.
• Conduct customer visits focused on scope discovery, sales activities, problem resolution, and other customer-facing activities
• Collaborate with global and regional business development and sales groups on developing and securing opportunities.
• Promote knowledge sharing between the product group and regions

Position Attributes

• Process and industry understanding: Strong understanding of the pulp and/or paper mill process and ability to provide various technical solutions.
• Technical Knowledge: Understanding of area of focus including benefits, scope, pricing, and competitions
• Strong communication skills: Ability to communicate with ease with internal and external stakeholders and articulate the benefits of the ANDRITZ solution in various situations
• Knowledge of the customer base: Understanding of key roles in the customer organization and the ability to identify key decision makers. Effective communication with stakeholders at all levels is important
• Experience/Education: Bsc Engineering or Technologist 5+ years of experience
• Customer interaction experience: Experience in providing customers with on-site evaluations, audits.
• Interpersonal skills: Well-developed interpersonal skills with the ability to communicate effectively on various levels, both verbally and in writing
• Independence and teamwork: Ability to work independently and within a group
• Travel: Moderate travel is required for this position
• Language skills: Proficiency in English

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.