Senior Analyst, Loyalty Operations

Loblaw; Brampton; On-site; CAD 80,000 - 110,000; Full time

Job summary

Loblaw Technology in Brampton, ON is seeking a Senior Analyst, Loyalty Operations to drive data-driven insights for the PC Optimum program. You will collaborate with Operations partners to generate reports, build dashboards, and translate complex data into actionable recommendations.

The role focuses on identifying trends, supporting strategic priorities, and delivering day-to-day analytical support to enhance program performance across the organization.

Qualifications

• 2–3 years of experience in a reporting or analyst role.
• Strong SQL skills with hands-on data querying and analysis.
• Familiarity with Python for data analysis or automation is a plus.
• Proficient in Excel and PowerPoint.

Responsibilities

• Perform large-scale data analysis and modeling to identify trends and opportunities.
• Build and maintain dashboards and reports for stakeholders.
• Act as SME from data to process for Loyalty Program Management.
• Provide insights to support decision making and strategic priorities.
• Identify process gaps and opportunities for improvements.

Skills

SQL

Python

Excel

PowerPoint

Cloud Platforms (GCP)

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!

Senior Analyst, Loyalty Operations | Brampton, ON

The Loyalty Operations Senior Analyst will be the key support arm to driving the strategy for Canada’s favorite Loyalty program, PC Optimum. Here you will actively engage with our Operations business partners by providing data driven insights and analytics for Loblaw’s portfolio of businesses. As part of the Loyalty Operations team, you will support the National Loyalty and Operations Strategy by leveraging your data extraction skills to generate reports and analysis, providing insights that support decision making and help define, land and execute on our key strategic priorities for the program.

What You’ll Do:

• Perform large-scale data analysis and modeling to identify trends and efficiency opportunities. Build and maintain tools and dashboards to help with reporting and analytical needs of the team and key stakeholders.
• Be the subject matter expert from data to process to our internal customers, structure and communicate complex, ambiguous, and challenging business issues to advise the Loyalty Program Management team.
• Provide strategic, analytical and day-to-day operational activities support.
• Engage in ad-hoc analyses to understand business performance/consumer metrics, Key Performance Indicators and provide concise summaries and recommendations to management and partners.
• Identify process gaps and opportunities for process improvement leading to positive, impactful changes across the Organization.

What You Bring:

• 2-3 years’ experience in a reporting or analyst role.
• Strong SQL skills, with hands‑on experience querying and analyzing data to support business needs
• Familiarity with Python is an asset, particularly for data analysis, scripting, or automation
• Advanced MS Office skills in Excel and PowerPoint.
• Experience with Cloud Based Platforms. GCP and similar Cloud Platforms

Loblaw recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

www.Loblaw.ca/careers

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision‑making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note :
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :

$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #LTnA #ON