Senior Analyst, Data Operations and Analytics

Lightspeed Commerce; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A growing tech company in Montreal seeks a Senior Analyst, Data Operations and Analytics, to bridge data and business operations. You will play a pivotal role in optimizing processes, driving data quality, and supporting business partners with insightful analysis. Candidates should have 4+ years of analytics experience and strong SQL skills. Join a diverse team with a culture of innovation and equity for all employees.

Benefits

Flexible paid time off

Health insurance

Equity for all employees

Health and wellness benefit of $500 per year

Qualifications

• 4+ years in an analytical role with focus on data operations.
• Experience in Finance, Accounting, Revenue Operations (RevOps) or Sales preferred.
• Fluency in English is required.

Responsibilities

• Understand business processes and systems to drive operational excellence.
• Develop exploratory data models and dashboards.
• Drive data roadmap and optimize processes within the team.

Skills

Data Operations

Process Optimization

SQL

Business Acumen

Analytical Thinking

Tools

GCP

BigQuery

Salesforce

Job description

Senior Analyst, Data Operations and Analytics

Unlock the power of data at Lightspeed! We're on the hunt for a savvy Senior Analyst, Data Operations & Analytics to join our team and serve as the ultimate bridge between data and business operations. You will be a key player of our Data Office, embedded directly into the Business team you partner with to apply your data skills and elevate data standards across the organization. If you’re ready to optimize operations and make a lasting impact, this is the opportunity you've been waiting for!

Please note: As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Role

• Develop a deep understanding of our business processes, systems, and underlying data architecture to drive operational excellence within your Pod (i.e. Business and data domain)
• Develop exploratory data models leveraging diverse data sources, supporting our business partners with insightful datasets, reporting, and dynamic dashboards.
• Be the bridge between the data office and the broader business, responsible for turning complexity into clarity and ensuring clear communication across the groups
• Drive the data roadmap of your Pod, and collaborate with the Data Strategy team to shape the broader Data Office roadmap to industrialize data and ensure robust data practices.
• Identify and champion opportunities to optimize processes, systems, and data flows within your Pod, enabling data-driven decisions that fuel business growth.
• Monitor and ensure data quality, investigating discrepancies at the source, documenting findings, and driving continuous improvement.
• Collaborate with the Data Office to mentor junior team members and establish data standards and best practices across the organization.

What will make you successful

• 4+ years in an analytical role with a strong focus on data operations and process optimization
• Strong experience working translating business stakeholder challenges and needs into technical requirements and solutions
• Experience in Finance, Accounting, Revenue Operations (RevOps) or Sales will give you a headstart
• Excellent SQL skills, and willingness to learn new tools and data systems
• Strong business acumen and a knack for bridging the gap between technical challenges and business strategy
• Enjoy tackling complex problems through meticulous research, analysis, and innovative solutions.
• A drive to deliver results and get the job done well.
• Meticulous with data accuracy and a keen eye for spotting anomalies.
• Excellent verbal and written communication skills to articulate complex problems with clarity and impact
• Familiarity with GCP, BigQuery, Dataform, Looker, GitHub and Salesforce is a plus
• Excellent organisational skills, self-starter mentality, and the ability to drive projects autonomously in a fast-paced environment

What’s in it for you

• Join a growing team and help us move to the next level
• Amazing benefits & perks, including equity for all Lightspeeders
• Constant development of both your skill-set and business acumen with limitless growth opportunities
• Lots of autonomy, flexible work culture
• Innovation time to explore and learn at work
• Shaping the company by joining cultural & technical committees
• Tons of growth opportunities into technical or people management roles
• Opportunity to join a fast-paced, high-growth company
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story

… and enjoy a range of benefits that will keep you happy, healthy and (not) hungry.

• Lightspeed equity scheme (we are all owners).
• Flexible paid time off and remote work policies.
• Health insurance.
• Contributions to your pension plan - RRSP.
• Health and wellness benefit of $500 per year.
• Paid leave and assistance for new parents.
• Mental health online platform and counseling & coaching services.
• Training opportunities to grow your skills and career
• Fully stacked kitchen (hot and cold beverages, meals served)
• Happy hours to build your relationships with colleagues after work

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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