Senior Analyst, Change Management

Canada Mortgage and Housing Corporation; Canada; Remote; CAD 71,000 - 90,000; Full time

Job summary

A government housing agency is looking for a Senior Analyst in Change Management to support a complex transformation in mortgage business operations. The role involves assessing change impacts, developing strategies, and executing change activities. Ideal candidates will have an undergraduate degree and at least three years of relevant experience. This temporary position offers competitive salary and benefits, contributing towards a meaningful impact in the housing system.

Benefits

Annual individual performance bonus

Support for personal and professional growth

Inclusive workplace culture

Qualifications

• Experience in implementing change management strategies for large-scale transformations.
• Knowledge of change management principles and methodologies.
• Bilingualism in French and English is a plus.

Responsibilities

• Assess change impacts to inform engagement needs.
• Support development of change strategies based on assessments.
• Execute change management activities as outlined in the plan.

Skills

Change management skills

Interpersonal communication

Stakeholder engagement

Training delivery

Education

Undergraduate degree in business or related field

Job description

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Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $71761.28 to $89701.6 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role
Join our Business Transformation Office team, in the senior analyst, change management position. As the Senior Analyst, Change Management, you will provide change management support to our Homeowner Business Transformation (HBT), which is a complex, multi-year program that will enable modern, scalable technology to transform CMHC’s Homeowner Mortgage Loan Insurance systems into an analytics-driven mortgage business.

This is a temporary position until December 2026.

What you’ll do:

• Assess change impacts and change readiness to inform engagement needs throughout the change journey.
• Support the development and implementation of change strategies and plans based on assessment findings.
• Support the execution of change management activities and tactics as identified in the change management plan (e.g., training, onboarding, communication and engagement activities).
• Identify, collect, and analyze key data to evaluate the effectiveness of change management efforts, and identify risks and address gaps in the adoption of the change.
• Provide recommendations based on change management best practices for targeted interventions that will help manage resistance to change.
• Build knowledge of Homeowner Business services, products, and processes. With this knowledge, provide advice and guidance with respect to change management activities.
• Develop a network, build sound relationships, and collaborate with a wide range of colleagues, internal and external stakeholders.
• Support the advancement of organizational change management capabilities by promoting the value and role of change management to internal stakeholders.

What you should have:

• Undergraduate degree in business, organizational behaviour, human resources, psychology or another related field.
• Minimum of three years of experience implementing change management strategies for large-scale organizational transformations.
• Good knowledge of change management principles and methodologies.
• Change management skills, with an emphasis on supporting development and delivery of stakeholder engagement, training, and onboarding activities.
• Sound interpersonal, oral and written communication skills.

It would be great if you also had:

• A change management certification (ADKAR preferred, others acceptable).
• Bilingualism (French and English).

Posting closing date:

Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion:

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!