Senior Analyst – Automation & AI (Workday)

Loblaw; Brampton; On-site; CAD 90,000 - 130,000; Full time

Job summary

Loblaw Companies Limited in Canada is seeking a Senior Analyst, Automation & AI (Workday) to identify automation opportunities that simplify HR processes and improve the employee experience.

You will partner with HR and technology teams to design, build, test, and deploy automation and AI-enabled workflows using platforms like Workato, Workday Extend, and Power Automate, translating business needs into scalable solutions.

Qualifications

• 3+ years of experience in Workday, HR technology, automation, or related roles.
• Hands-on experience building automation solutions across multiple tools or platforms.
• Strong understanding of generative AI and agentic AI in business processes.
• Solid understanding of Workday HCM concepts and data.
• Ability to translate business requirements into practical automation solutions.

Responsibilities

• Identify repetitive HR processes and turn them into automation opportunities.
• Design, build, test, deploy, and support automation/workflow solutions.
• Develop prototypes and production-ready solutions for approvals, notifications, and data movement.
• Evaluate and apply generative and agentic AI to HR/Workday use cases.
• Partner with HR and stakeholders to define success measures and requirements.
• Test, monitor, and continuously improve automation and AI solutions.
• Apply security, privacy, governance controls for sensitive HR processes.
• Document solutions and support procedures for sustainable operations.

Skills

Workday HR technology

Automation & AI

Generative AI

APIs REST JSON

Stakeholder comms

Problem solving

Tools

Workato

Power Automate

Workday Extend

RPA

Scripting

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We are seeking a Senior Analyst, Automation & AI (Workday) to identify and deliver automation and AI solutions that simplify HR processes, reduce manual effort, and improve the employee and HR experience.

In this role, you will partner with HR and technology teams to identify opportunities for automation, build workflow solutions, and explore practical applications of generative and agentic AI within the Workday ecosystem. You will use your hands-on automation experience and understanding of emerging AI technologies to turn business needs into practical, scalable solutions.

What You’ll Do

• Identify repetitive or inefficient HR processes and turn them into automation opportunities that improve efficiency, accuracy, and user experience.
• Design, build, test, deploy, and support automation and workflow solutions using tools such as Workato, Workday Extend, Power Automate, or similar platforms.
• Build prototypes and production-ready solutions for use cases such as approvals, notifications, validations, data movement, and recurring HR processes.
• Evaluate and apply generative AI, AI agents, and agentic AI to practical HR and Workday use cases.
• Partner with HR and business stakeholders to understand requirements, define success measures, and translate business problems into technical solutions.
• Test, monitor, troubleshoot, and continuously improve automation and AI solutions.
• Apply appropriate security, privacy, governance, auditability, and human-approval controls, particularly for sensitive HR processes and AI-enabled actions.
• Document solutions and support procedures to enable sustainable operations.

What You Bring

• 3+ years of experience in Workday, HR technology, automation, enterprise applications, or a related technical role.
• Hands-on experience building and implementing automation solutions using multiple tools or platforms, such as Workato, Workday Extend, Power Automate, Power Platform, RPA, workflow tools, scripting, or similar technologies.
• Strong understanding of generative AI and agentic AI, including how they can be applied to automate business processes.
• Solid understanding of Workday HCM, including business processes, reports, calculated fields, security, and Workday data.
• Ability to translate business requirements into practical automation and AI solutions and communicate technical concepts to non-technical stakeholders.
• Strong analytical, problem-solving, testing, and troubleshooting skills.
• Working knowledge of APIs, REST, JSON, and authentication to support automation use cases.
• Experience working with sensitive HR data and applying appropriate privacy, security, and governance controls.

Preferred Skills

• Hands-on experience building AI agents, agentic workflows, or MCP-based solutions that interact with Workday or other enterprise applications.
• Experience with AI guardrails, human-in-the-loop controls, accuracy checks, and AI solution testing.
• Experience with Python, JavaScript, or similar scripting languages.
• Experience with enterprise platforms such as ServiceNow, Slack, Teams, or similar technologies.
• Workday, Workato, or similar certification.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

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