Senior AI Engineer — GenAI & Cloud Innovator

Sun Life Financial; Toronto; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

A leading financial services provider in Toronto seeks a Senior AI Engineer to drive innovation and implement cloud capabilities for their contact centers across North America. The ideal candidate has a solid background in software development, AI technologies, and a passion for transforming client interactions through technology. This position offers a competitive salary and the flexibility of a hybrid work environment.

Benefits

Wellness programs

Career development opportunities

Hybrid work model

Recognition for mental health initiatives

Qualifications

• 5+ years of development experience.
• Hands-on expertise with Python, AWS Lambda, Java and APIs.
• Experience with chatbot development concepts and vector databases.

Responsibilities

• Design and implement solutions aligning with platform capabilities.
• Research and pilot latest GenAI technologies.
• Create technical design artifacts describing application functionality.

Skills

Python

AWS Lambda

Java

APIs

DevOps practices

AI bots/agents development

Strong problem-solving abilities

Exceptional communication skills

Analytical skills

Leadership skills

Education

Bachelor’s degree in computer science or relevant field

Job description

A leading financial services provider in Toronto seeks a Senior AI Engineer to drive innovation and implement cloud capabilities for their contact centers across North America. The ideal candidate has a solid background in software development, AI technologies, and a passion for transforming client interactions through technology. This position offers a competitive salary and the flexibility of a hybrid work environment.