Senior AI Consultant — ServiceNow NowAssist

Deloitte Canada; Toronto; Hybrid; CAD 80,000 - 138,000; Full time

Job summary

A leading professional services firm is seeking a Senior Consultant specializing in Artificial Intelligence for NowAssist within ServiceNow in Toronto. This role involves designing and optimizing intelligent automation solutions, collaborating with clients, and leading AI engagements. Candidates should have 4+ years of experience with ServiceNow and a degree in a related field. The position offers a competitive salary, benefits, and a hybrid work model.

Benefits

Flexible benefits spending account

$4,000 annual mental health support

Learning and development days

Qualifications

• 4+ years of experience with the ServiceNow platform, including 1 year focused on NowAssist.
• Strong understanding of ServiceNow architecture and integration methods.
• Proven track record of delivering complex AI projects.

Responsibilities

• Lead AI engagement and solution design using ServiceNow.
• Collaborate with cross-functional teams to deliver end-to-end projects.
• Mentor junior consultants and support business development activities.

Skills

ServiceNow expertise

AI/ML knowledge

JavaScript scripting

Communication skills

Education

Bachelor's or Master's in Computer Science or related field

Tools

ServiceNow

Microsoft Power Automate

UiPath

Job description

A leading professional services firm is seeking a Senior Consultant specializing in Artificial Intelligence for NowAssist within ServiceNow in Toronto. This role involves designing and optimizing intelligent automation solutions, collaborating with clients, and leading AI engagements. Candidates should have 4+ years of experience with ServiceNow and a degree in a related field. The position offers a competitive salary, benefits, and a hybrid work model.