Senior Advisor, Operational efficiency

Desjardins Group; Lévis; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance and telemedicine

Health & wellness expense reimburse.

Telework equipment

Job summary

Desjardins Group is seeking a senior operational efficiency advisor to design and improve business processes and operations for greater efficiency. The role leads cross-functional, strategic initiatives, advises senior management, and coordinates with multiple sectors to drive execution and outcomes.

The candidate will monitor industry trends, develop best practices, and represent the unit in high-level decision-making forums.

Qualifications

• Bachelor's degree in a related field is required.
• A minimum of eight years of relevant experience is required.
• Knowledge of French is required.
• Advanced proficiency of English is required due to duties and tools.

Responsibilities

• Advise clients and partners to help plan, develop, execute and monitor strategic projects and initiatives.
• Develop and update policies, standards, models and programs to support strategic projects.
• Identify, analyze, diagnose and address major issues and provide recommendations to decision-making bodies.
• Monitor industry trends and develop best practices for the organization.
• Represent the unit before senior management committees and decision-making bodies.
• Represent and negotiate on behalf of Desjardins with external partners and organizations.

Skills

Knowledge of field

Coordination

Interpersonal savvy

Strategic mindset

Action oriented

Customer focus

Nimble learning

Equity, diversity, inclusion

Education

Bachelor's degree in a related field

Job description

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You help develop and recommend strategic directions and business positions. Your initiatives require extensive knowledge of your field. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. Interpersonal savvy is therefore essential. You serve as expert advisor and subject matter expert, as well as resource person and coach for senior management and decision-making bodies.

Responsibilities

• Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze, diagnose and address major issues and make recommendations to decision‑making bodies
• Monitor the industry to understand and anticipate trends in your field and make recommendations to develop best practices for the organization
• Represent your unit before senior management committees and decision‑making bodies
• Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations.

What we offer

• Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What we bring to the table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English‑speaking partners, members and/or clients
• Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset
• Equity, Diversity, Inclusion and Accessibility

Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes.

We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.

Pursuing a career at Desjardins means being part of an organization that puts people first.