Senior Advisor, Communications

EPCOR Utilities Inc.; Edmonton; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

EPCOR Utilities Inc. in Edmonton, Alberta, is seeking a Senior Advisor, Communications to help tell EPCOR's story as it modernizes the electricity grid. The role blends strategic planning with hands‑on execution to engage employees, customers and stakeholders.

It is based in Edmonton with a hybrid work option. The ideal candidate translates complex information into clear, compelling content, manages campaigns across channels, and advises leaders on communications strategy, with a focus on

Qualifications

• Bachelor’s degree in Public Relations, Communications or Marketing from a recognized post‑secondary institution.
• 4-6 years of experience delivering measurable communications plans across multiple tools.
• Experience in employee communications, including key message development, storytelling, events and promotion.
• Experience in developing executive communication materials and presentations.
• Excellent research, writing, and editing skills across print and digital channels.
• Adheres to high editorial standards.
• Proven project management and communication planning skills in fast‑paced environments.
• Strong collaboration and relationship-building skills across all levels of the organization.
• Ability to envision the big picture and link business goals to communications work.
• Experience in issues management, media relations and emergency communications is an asset.

Responsibilities

• Designing and implementing strategic communications plans that support business priorities and initiatives.
• Creating and executing proactive communications strategies to inform and engage employees, customers and community partners.
• Crafting compelling, timely communications across multiple channels, including employee and leadership communications, social media and customer‑facing content.
• Leading digital communications initiatives, including content strategy, planning, and performance measurement.
• Working cross‑functionally to ensure communications are coordinated, executed efficiently and aligned with brand standards.
• Providing communications advice and strategic counsel to leaders and business partners.
• Using audience insights, research and performance metrics to evaluate results and improve experiences.
• Supporting media relations, issues management and emergency communications activities.

Job description

Organization EUI, Communications & Public Engagement

Location Edmonton, Alberta, Canada

Closing Date Sep 4, 2026

Position Title Sr Advisor, Communications

Weekly Hours of Work 40

Business Unit Corporate Services

About us Department Description Clean water and reliable energy are at the heart of what we do. We proudly keep the lights on and the water flowing in over 100 communities across North America. With a rich 130-year history, EPCOR has ambitions to be one of North America's premier providers of essential services, and we have the top employer and sustainability awards to prove it. If you're looking for new opportunities, people who care and work that matters.

Highlights of the job

Are you a strategic communicator who enjoys turning complex information into clear, meaningful communications? Do you thrive on building relationships, creating compelling content, and bringing a thoughtful, audience-first approach to everything you create?

We're looking for someone like you to join us a s a permanent, full-time Senior Advisor, Communications in our EPCOR Electricity Services business unit . This role is based in Edmonton, AB and is eligible for our hybrid work program.

This is an exciting opportunity to help tell the story of how EPCOR is modernizing the electricity grid to continue delivering safe, reliable power. The role combines strategic planning with hands‑on execution and is ideal for a communicator who enjoys working closely with operational teams and creating content that helps employees, customers and stakeholders stay informed and engaged.

We welcome applications from both internal and external candidates. EPCOR employees are encouraged to apply using their "@epcor.com" email address to ensure proper consideration of internal seniority.

What we're looking for

• A strong writer and storyteller who can translate complex operational and technical information into clear, engaging communications.
• A collaborative communicator who builds trusted relationships and works effectively across all levels of an organization.
• A versatile professional who is comfortable balancing strategic communications planning with content creation and execution.
• A proactive advisor who identifies opportunities, recommends solutions, and continuously looks for ways to improve communication outcomes.

What you'd be responsible for

In the role of Senior Advisor, Communications, you will have the following key accountabilities (but are not limited to these):

• Designing and implementing strategic communications plans that supports business priorities and initiatives, drawing on skills in consultation, writing, editing, project management and evaluation.
• Creating and executing proactive communications strategies that inform and engage employees, customers and community partners , while supporting business objectives and strengthening EPCOR's reputation.
• Crafting compelling, timely communications across multiple channels, including employee communications, leadership communications, social media and customer‑facing content.
• Leading digital communications initiatives, including content strategy, planning, and performance measurement to improve audience engagement and communication effectiveness.
• Working cross‑functionally to ensure communications are coordinated, executed efficiently and aligned with EPCOR's brand standards and communication best practices.
• Providing communications advice and strategic counsel to leaders and business partners, helping identify opportunities, manage issues and deliver effective communications solutions.
• Using audience insights, research and performance metrics to evaluate results, identify opportunities, and continuously improve employee and customer experiences.
• Supporting media relations, issues management and emergency communications activities, including participation in EPCOR's on‑call communications rotation.

What’s required to be successful

• Bachelor’s degree with preference to an education in Public Relations, Communications or Marketing from a recognized post‑secondary institution.
• 4-6 years of experience delivering measurable communications plans that draw on multiple tools to effectively reach target audiences.
• Experience in employee communications, including key message development, storytelling, and events and promotion.
• Experience in developing executive communication materials and presentations.
• Excellent research, writing, and editing skills across print and digital channels.
• Adheres to high editorial standards.
• Proven project management and communication planning skills, including a high degree of comfort in a fast‑paced environment where priorities can shift.
• Strong collaboration and relationship building skills with the ability to work with employees at all levels of the organization to recommend appropriate communications channels and messaging.
• Ability to envision the big picture, linking business goals/priorities and company positions to their work.
• Experience in issues management, including media relations and emergency communications is an asset.
• Understanding of the utility industry and regulated businesses are assets.
• Experience working with Microsoft Office Suite applications, SharePoint and social media and web analytics programs.

As our ideal candidate, you are a collaborative communicator who brings sound judgment, initiative and strong relationship‑building skills. You are equally comfortable providing strategic advice, creating compelling content and supporting business partners through complex communications challenges .

Other important facts about this job

Jurisdiction: CSU52

Class: P2

Wage: Starting from $53.92 - $64.26 per hour (Final Wage and step will be determined at the time of selection)

Hours of work: 80 hours biweekly

Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.