Senior Advisor, Communications

EPCOR; Edmonton; Hybrid; CAD 112,000 - 134,000; Full time

Benefits offered by this job

Hybrid work program

Job summary

EPCOR is seeking a Senior Advisor, Communications in Edmonton, AB, to drive strategic communications for the Electricity Services unit. This role blends planning with hands-on content creation and execution, collaborating with operations to keep employees, customers and stakeholders informed and engaged.

The ideal candidate is a strong writer with a track record in executive messaging and multi-channel communications, capable of shaping strategies while delivering tangible results in a

Qualifications

• Bachelor's degree in PR, Communications or Marketing.
• 4-6 years of measurable communications planning experience.
• Experience in employee communications and executive materials.
• Strong research, writing and editing across print and digital.
• Editorial standards and fast-paced project management.
• Collaboration across all levels of the organization.
• Experience with media relations and issues management is a plus.
• Understanding of the utility industry is an asset.

Responsibilities

• Designing and implementing strategic communications plans aligned with business priorities.
• Creating proactive communications strategies for employees, customers and partners.
• Crafting content across channels including employee, leadership, social media and customer content.
• Leading digital communications initiatives with measurement and performance tracking.
• Coordinating across functions to align with brand standards and best practices.
• Providing strategic counseling to leaders and partners on communications.
• Using insights and metrics to improve employee and customer experiences.
• Supporting media relations and on-call communications rotation.

Skills

Strong writing

Relationship building

Content strategy

Audience-first

Education

Bachelor's degree in Public Relations, Communications or Marketing

Tools

SharePoint

Microsoft Office

Web analytics

Job description

Description

Highlights of the job

Are you a strategic communicator who enjoys turning complex information into clear, meaningful communications? Do you thrive on building relationships, creating compelling content, and bringing a thoughtful, audience-first approach to everything you create?

We're looking for someone like you to join us as a permanent, full-time Senior Advisor, Communications in our EPCOR Electricity Services business unit. This role is based in Edmonton, AB and is eligible for our hybrid work program.

This is an exciting opportunity to help tell the story of how EPCOR is modernizing the electricity grid to continue delivering safe, reliable power. The role combines strategic planning with hands-on execution and is ideal for a communicator who enjoys working closely with operational teams and creating content that helps employees, customers and stakeholders stay informed and engaged.

We welcome applications from both internal and external candidates. EPCOR employees are encouraged to apply using their "@epcor.com" email address to ensure proper consideration of internal seniority.

What we're looking for

• A strong writer and storyteller who can translate complex operational and technical information into clear, engaging communications.
• A collaborative communicator who builds trusted relationships and works effectively across all levels of an organization.
• A versatile professional who is comfortable balancing strategic communications planning with content creation and execution.
• A proactive advisor who identifies opportunities, recommends solutions, and continuously looks for ways to improve communication outcomes.

What you'd be responsible for

In the role of Senior Advisor, Communications, you will have the following key accountabilities (but are not limited to these):

• Designing and implementing strategic communications plans that supports business priorities and initiatives, drawing on skills in consultation, writing, editing, project management and evaluation.
• Creating and executing proactive communications strategies that inform and engage employees, customers and community partners, while supporting business objectives and strengthening EPCOR's reputation.
• Crafting compelling, timely communications across multiple channels, including employee communications, leadership communications, social media and customer-facing content.
• Leading digital communications initiatives, including content strategy, planning, and performance measurement to improve audience engagement and communication effectiveness.
• Working cross-functionally to ensure communications are coordinated, executed efficiently and aligned with EPCOR's brand standards and communication best practices.
• Providing communications advice and strategic counsel to leaders and business partners, helping identify opportunities, manage issues and deliver effective communications solutions.
• Using audience insights, research and performance metrics to evaluate results, identify opportunities, and continuously improve employee and customer experiences.
• Supporting media relations, issues management and emergency communications activities, including participation in EPCOR's on-call communications rotation.

What's Required To Be Successful

• Bachelor's degree with preference to an education in Public Relations, Communications or Marketing from a recognized post-secondary institution.
• 4-6 years of experience delivering measurable communications plans that draw on multiple tools to effectively reach target audiences.
• Experience in employee communications, including key message development, storytelling, and events and promotion.
• Experience in developing executive communication materials and presentations.
• Excellent research, writing, and editing skills across print and digital channels.
• Adheres to high editorial standards.
• Proven project management and communication planning skills, including a high degree of comfort in a fast-paced environment where priorities can shift.
• Strong collaboration and relationship building skills with the ability to work with employees at all levels of the organization to recommend appropriate communications channels and messaging.
• Ability to envision the big picture, linking business goals/priorities and company positions to their work.
• Experience in issues management, including media relations and emergency communications is an asset.
• Understanding of the utility industry and regulated businesses are assets.
• Experience working with Microsoft Office Suite applications, SharePoint and social media and web analytics programs.

As our ideal candidate, you are a collaborative communicator who brings sound judgment, initiative and strong relationship-building skills. You are equally comfortable providing strategic advice, creating compelling content and supporting business partners through complex communications challenges.

Other Important Facts About This Job

Jurisdiction: CSU52

Class: P2

Wage: Starting from $53.92 - $64.26 per hour (Final Wage and step will be determined at the time of selection)

Hours of work: 80 hours biweekly

Application deadline: September 04, 2026

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Please Note The Following Information

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.