Senior Administrative Specialist - Retail Support & Training

Best Buy Canada; Courtenay; On-site; CAD 28,000 - 33,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Supportive leaders

Inclusive, fun team

Training programs and certifications

Job summary

Best Buy Canada in Courtenay, BC is hiring a senior administrative specialist to support the day‑to‑day store administration and deliver excellent customer service at the checkout and service counter.

You will help train team members, assist with hiring, maintain employee records, respond to customer questions, and contribute to an inclusive, fun workplace with flexible schedules and opportunities for certifications.

Qualifications

• 1–2 years’ experience in retail.
• Ability to maintain administration procedures efficiently and accurately.
• Enthusiasm to assist customers and adapt to a fast-paced environment.

Responsibilities

• Create an amazing customer experience at the checkout or the customer service counter.
• Assist with leading and training team members.
• Help customers retrieve products and respond to questions.
• Assist with hiring (screening candidates, scheduling interviews, onboarding new hires).
• Monitor and maintain employee records, hours, and training completion.

Skills

Customer service

Team training

Administration

Job description

Best Buy Canada in Courtenay, BC is hiring a senior administrative specialist to support the day‑to‑day store administration and deliver excellent customer service at the checkout and service counter.

You will help train team members, assist with hiring, maintain employee records, respond to customer questions, and contribute to an inclusive, fun workplace with flexible schedules and opportunities for certifications.