Senior Administrative Associate: High-Volume Reception Admin

Western Coast Insurance Services; Town of Kensington; On-site; CAD 40,000 - 51,000; Full time

Job summary

A leading insurance brokerage in Kensington, PEI seeks a Senior Administrative Associate to manage a high-volume reception. Responsibilities include handling over 100 calls daily, assisting clients, and performing clerical tasks. The ideal candidate will have over 3 years in a reception role, superb multi-tasking abilities, and professional communication skills. This full-time, permanent position offers a salary range of $40,500 - $51,000 and extensive employee benefits.

Benefits

3 weeks' vacation

14 wellness days

Company matching investment and savings programs

100% employer-paid group benefits

Qualifications

• Must manage a high-volume reception efficiently.
• Excellent customer service skills are crucial.
• Efficient with clerical tasks and multi-tasking.

Responsibilities

• Answer 100+ calls with professionalism.
• Greet and assist clients effectively.
• Reconcile billing statements accurately.
• Perform data entry on customer files.
• Send weekly mailouts (approximately 250).
• Coordinate functions and events.

Skills

Intermediate typing speed and data entry skills

3+ years in a fast-paced reception / switchboard role

Ability to identify and implement best practices

Superior multi-tasking skills

Professional communication etiquette

Job description

A leading insurance brokerage in Kensington, PEI seeks a Senior Administrative Associate to manage a high-volume reception. Responsibilities include handling over 100 calls daily, assisting clients, and performing clerical tasks. The ideal candidate will have over 3 years in a reception role, superb multi-tasking abilities, and professional communication skills. This full-time, permanent position offers a salary range of $40,500 - $51,000 and extensive employee benefits.