Senior Administrative Associate

Western Coast Insurance Services; Town of Kensington; On-site; CAD 40,000 - 51,000; Full time

Job summary

A leading insurance brokerage in Kensington, PEI seeks a Senior Administrative Associate to manage a high-volume reception. Responsibilities include handling over 100 calls daily, assisting clients, and performing clerical tasks. The ideal candidate will have over 3 years in a reception role, superb multi-tasking abilities, and professional communication skills. This full-time, permanent position offers a salary range of $40,500 - $51,000 and extensive employee benefits.

Benefits

3 weeks' vacation

14 wellness days

Company matching investment and savings programs

100% employer-paid group benefits

Qualifications

• Must manage a high-volume reception efficiently.
• Excellent customer service skills are crucial.
• Efficient with clerical tasks and multi-tasking.

Responsibilities

• Answer 100+ calls with professionalism.
• Greet and assist clients effectively.
• Reconcile billing statements accurately.
• Perform data entry on customer files.
• Send weekly mailouts (approximately 250).
• Coordinate functions and events.

Skills

Intermediate typing speed and data entry skills

3+ years in a fast-paced reception / switchboard role

Ability to identify and implement best practices

Superior multi-tasking skills

Professional communication etiquette

Job description

Truthfulness | Fairness | Value | Loyalty

Huestis is now a part of Western! At Western Financial Group, we take pride in being one of Canada's largest insurance brokers. Our strength lies in our incredible team of over 2,200 dedicated professionals, spread across 180+ locations nationwide. Together, we create a supportive and collaborative environment that has earned us the recognition of one of Forbes Canada’s Best Employers.

Discover a workplace where your well-being is a priority, and your contributions make a real difference. With competitive benefits, a strong community focus, and a commitment to work-life balance, Western is not just a place to work, it's a place to thrive!

Join our team and experience the Western difference – where caring for our customers, communities and team members is our passion!

Senior Administrative Associate - Kensington, PEI

Must be able to manage a high-volume reception with tact and efficiency to support the success of a very busy office

Your success stems from your efficient support with daily clerical tasks and focuses on excellent customer service. You have the opportunity to be part of a collaborative and motivated team who all contribute to the achievement of business goals.

Accountabilities :

• Answer an expected 100+ call reception with efficiency and professionalism
• Greet and assist walk in clients while managing a very busy line of clients calling in
• Reconcile billing statements and payments
• Accurate data entry on customer files
• Complete weekly mailouts, approximately 250 / week
• Provide assistance in the coordination of functions and events
• Continuous self-development, through industry and community involvementbusiness

The value you bring

• Intermediate typing speed and data entry skills
• 3+ years in a fast-paced reception / switchboard role
• Ability to identify and implement best practices for administrative tasks
• Superior multi-tasking skills, in a deadline driven environment
• Professional communication etiquette, both written and verbal

Hours : Full Time, Permanent - 35 hours / week

Location : Kensinngton PEI

Salary Range : $40,500 - $51,000

Requisition # : 82345

At Western, we prioritize the well-being of our employees and are committed to fostering an inclusive environment that values diversity within our communities. We strive to create a workplace that is accessible, equitable, and supportive, ensuring that all team members feel valued and can thrive in their roles. As an equal opportunity employer, we welcome applicants from all backgrounds, and we encourage individuals to apply even if their experience does not fully meet all the criteria listed.

If you need assistance or have questions about requesting reasonable accommodation, please feel free to reach out to us at any time during the hiring process by contacting our Talent Acquisition team at or reviewing Careers Page on our .

We value our employees and offer programs that enhance their lives. Eligible employees receive 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits.

For over 20 years, community support has been integral to our culture through the .