Senior Account Manager, Paid Social

Monks; Toronto; Hybrid; CAD 98,000 - 110,000; Full time

Job summary

Monks in Toronto is seeking a Senior Account Manager – Paid Social to lead strategy and execution for B2C campaigns across Meta and TikTok. You will manage client relationships, drive ROI, and push innovative tactics through testing and industry trends in a fast-paced digital agency.

You will oversee revenue, forecasting, and performance analysis, present findings to executives, and help train teammates. A 4-year degree and hands-on experience with GA, Facebook Business Manager, and Excel are

Qualifications

• 2-3+ years of direct paid social client management including Meta and TikTok advertising strategy development, execution & client relationship management
• Experience analyzing backend sales data to drive business outcomes
• Passion for crunching numbers and analyzing data in GA, FB Business Manager, and Excel
• Strong communication skills for presenting digital strategy to executives
• Leadership experience and ability to elevate teammates
• Not afraid to get in the weeds but maintain big-picture view
• 4-year college degree or equivalent work experience

Responsibilities

• Serve as the main client contact and lead client channel leads across projects
• Revenue & retention responsibilities for managed accounts
• Participate in onboarding, renewal calls, and client communications
• Drive overall account strategy, forecasting, and planning
• Analyze performance data and KPIs
• Develop weekly client meeting content to track progress toward client goals
• Maintain excellent standards and quality of service
• Think creatively to develop innovative tactics and strategies that drive results
• Contribute to projects, process changes, and roll-outs
• Assist with trainings on new features and services
• Create best practices and assist in developing process documents

Skills

Paid social strategy

Client management

Data analysis

Executive communication

Leadership

Attention to detail

Driven/Innovative

4-year degree or equivalent

Education

4-year college degree

Tools

Google Analytics

Facebook Business Manager

Excel

Pixel integrations

Motion reporting platform

Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ).

About the Role

The Senior Account Manager – Paid Social role is an account management and leadership role meant for a paid social advertising wizard who loves developing strategy and executing on that strategy in ad platforms for B2C clients. The ideal candidate wants to join a thriving digital agency that is hyper-focused on client performance and ROI. You should be confident in your ability to drive improvements in account performance, while contributing to a collaborative team environment. You will be expected to push the outer limits of your paid social advertising knowledge through continuous testing and immersion into industry trends.

Responsibilities:

Client Revenue Oversight

• Serve as the main point of contact and client channel lead clients, while supporting the larger team across various projects
• Revenue & retention responsibilities for managed accounts
• Participate in onboardings, renewal calls, and other important client communications
• Drive overall account strategy, forecasting, and planning
• Analyze performance data and KPIs
• Develop weekly client meeting content to track progress toward client goals

Paid Social & Process:

• Maintain excellent standards and quality of service
• Think creatively to develop innovative tactics and strategies that drive results
• Contribute to projects, process changes, and roll-outs
• Assist with trainings on new features and services
• Create best practices, and assist in developing process documents

About You

The essentials:

• 2-3+ years of direct paid social client management including Meta and TikTok advertising strategy development, execution & client relationship management
• Experience analyzing backend sales data to drive business outcomes
• Passion for crunching numbers, analyzing data in Google Analytics, Facebook Business Manager, and navigating Excel spreadsheets
• You are a communication guru when presenting digital marketing strategy to executive audiences
• You frequently find yourself stepping into leadership roles and want those around you to succeed
• Not afraid to get in the weeds, but still able to see the trees, forest, and ecosystem
• ‘Driven’ and ‘Innovative’ are attributes commonly associated with you
• 4-year college degree or equivalent work experience

Not a must, but a plus:

• An expert in Google Analytics and Pixel integrations
• Experience in creative reporting platforms such as Motion
• Directly managed paid social budgets of $100,000+ in monthly ad spend

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

Please note that even if you do not meet all of the above criteria, we encourage you to apply!

#LI-OG1 #LI-Hybrid

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$98,000—$110,000 CAD

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with the world around us.