Senior Account Manager

Dash Hudson; Halifax; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading social media management platform in Halifax is seeking an experienced sales representative to manage strategic relationships and drive customer success. The ideal candidate will have 5-7 years of experience in account management and possess exceptional communication and negotiation skills. This role offers competitive health benefits, flexible working hours, and opportunities for personal and professional growth.

Benefits

Health and dental benefits

Vacation and personal days

Annual mental health benefit

Quarterly wellness benefit

Donation matching program

Parental leave top up plan

Work from home benefit

Flexible working hours

Team bonding activities

Qualifications

• 5-7 years of experience in account management, customer success, or enterprise sales.
• Proven success managing complex enterprise relationships.
• Strong executive presence and communication skills.

Responsibilities

• Manage strategic customer relationships.
• Drive virtual and in-person engagements with senior stakeholders.
• Analyze customer needs and map to platform capabilities.

Skills

Account management

Customer success

Enterprise sales

Communication skills

Problem-solving

Organizational skills

Negotiation skills

Education

Degree in business

Job description

Responsibilities

What you'll need

Qualifications

Desired Skills and Experience

The ideal candidate is an experienced sales representative, with an ability to effectively adapt to a fast pace, rapidly changing industry and company. We require exceptional communication skills in order to build and maintain the trust of our existing customers. Ability to collaborate well across internal teams and are comfortable expanding your role parameters as needed to get the job done.

• 5-7 years of experience in account management, customer success, or enterprise sales, with a focus on strategic customer retention and growth.
• Proven success managing complex enterprise relationships and renewals.
• Strong executive presence with exceptional communication, negotiation, and relationship-building skills.
• Strategic thinker with the ability to analyze customer business needs and map them to platform capabilities.
• Experience working cross-functionally in a high-growth SaaS environment.
• Highly organized and accountable, with a proactive and collaborative approach to problem-solving.
• Comfortable driving both virtual and in-person customer engagements with senior stakeholders.
• A degree in business is a strong asset.

A little bit about us

Dash Social

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash Social enables brands to create content that entertains, engages and drives consistent business results. To discover how Dash Social is empowering brands to outsmart social, visit .

At Dash Social, you will be given the opportunity to take risks, learn, and grow your career. You\'ll be joining a talented, hardworking team with leading policies and practices recognized as a top employer in Canada.

Are you interested?

Work With Us

At Dash Social, we strive to build great solutions that solve real problems for marketers, and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, we believe that collaboration and support among the team is what propels us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the long-term success of the company. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product, and work environment.

Dash Social\'s hiring practices and company culture does not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and we work hard to make sure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect :

• Vacation, personal days and sick time
• RRSP / k matching
• Annual mental health benefit
• Quarterly wellness benefit
• Donation matching program
• Parental leave top up plan
• Work from home benefit
• Flexible working hours and location
• Departmental and team-wide bonding activities

Don\'t meet every qualification? Research shows that equity deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are % qualified. Dash Social is committed to diversity, equity, and inclusion by being representative of the diverse communities that we serve. We have a culture that values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don\'t match up perfectly, we encourage you to still apply. You may be the best candidate for this role.