Security Systems Team Lead - Client-Facing Service Delivery

Ademco (Far East) Pte Ltd; Outram; On-site; CAD 60,000 - 80,000; Full time

Job summary

A security solutions provider in Nova Scotia, Canada, is seeking a skilled individual to oversee the entire maintenance workflow and lead a service team. The ideal candidate will have a Nitec diploma in Electrical/Electronic Engineering, at least 3 years of experience in security systems, and strong communication skills. The role also requires enhancing customer satisfaction and managing client expectations effectively.

Qualifications

• Minimum 3 years working experience in relevant field.
• Hands-on experience in security system configuration, application programming, and integration with third-party systems preferred.
• Technology savvy with hardware and software.

Responsibilities

• Oversee the service cum maintenance workflow.
• Lead a team of service members and manage client interactions.
• Ensure timely delivery and completion of maintenance commitments.

Skills

Hands-on experience in security systems

Excellent problem solving skills

Strong verbal and written communication skills

Team player

Customer service oriented

Education

Min Nitec diploma in Electrical/Electronic Engineering

Tools

Integrated Security Management Systems

Card Access Control Systems

Intrusion Detection Systems

CCTV systems

Job description

A security solutions provider in Nova Scotia, Canada, is seeking a skilled individual to oversee the entire maintenance workflow and lead a service team. The ideal candidate will have a Nitec diploma in Electrical/Electronic Engineering, at least 3 years of experience in security systems, and strong communication skills. The role also requires enhancing customer satisfaction and managing client expectations effectively.