Security Shift Manager

Gateway Casinos and Entertainment Limited; Vernon; On-site; CAD 60,000 - 80,000; Part time

Job summary

A prominent gaming and entertainment company in Vernon is seeking a Security Shift Manager to assist in the management of the Security department. Responsibilities include overseeing security operations, managing personnel, and ensuring compliance with gaming laws. The ideal candidate has a college diploma in Law and Security, 3+ years of managerial experience, and First Aid certification. The position offers a casual contract at a competitive rate.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Family and friends discounts

Development and training opportunities

Qualifications

• 3+ years of managerial experience in gaming or related fields.
• First Aid and CPR certification required.

Responsibilities

• Oversee investigations of major occurrences.
• Respond to escalated patron complaints and major occurrences.
• Manage department scheduling and payroll reconciliation.

Skills

Organizational skills

Interpersonal skills

Analytical skills

Communication skills

Managerial skills

Education

College diploma in Law and Security or related field

Management-training program completion

Job description

Description

Position at Lake City Casino. Job Type: Casual. Job rate: $26.58/hr.

The Gateway to Your Future

To assist the Security Manager in the management of the Security department and personnel, in compliance with the Provincial Gaming Commission, and other applicable municipal, provincial and federal laws and regulations. Assist in maintaining good public relations with patrons and employees. Comply with safety and security standards of the corporation while orienting staff to operations and complying with pre‑determined internal control procedures.

The Security Shift Manager is responsible for the administration and day‑to‑day management of security supervisors and staff and operation of the department.

We Provide

• Full benefits package for full‑time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Protect the assets of the corporation by monitoring all operations and gaming activities throughout the facility.
• Oversee investigations of major occurrences such as minors gaining entry, criminal acts committed on company property, breaches of integrity and occurrences subject to significant risk in terms of liability.
• Respond to escalated patron complaints, and major occurrences such as fire alarms, bomb threats, and evacuation procedures strictly adhering to the policies and procedures outlined in the Departmental or Internal Control Manual.
• Ensures files and records (ie: key logs, visitor passes) are accounted for in accordance to Security Department policies.
• Monitors training strategies for supervisors and staff, ensure technical training, internal customer service training and succession planning are provided.
• Responsible for department scheduling, administration of time off requests, payroll reconciliation and attendance management. Assist the Department Manager with the administration of the departmental budget by monitoring use of overtime, tracking of scheduled hours, managing operating expenses, etc.
• Maintain a clean and safe work environment. Ensure staff comply with safety procedures including use of required safety equipment, proper lifting techniques and identify unsafe practices or conditions.

What You Bring

• College diploma or equivalent with focus in Law and Security, Law and Justice, Criminology or a related field.
• Completion of a management‑training program is required.
• Managerial experience in gaming or related field of three (3) or more years.
• First Aid and CPR certification.
• Possess strong organizational, interpersonal, analytical, communication and managerial skills.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (Gateway) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi‑pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.