Security Operational Analyst - ITS4

Minnesota Direct Care and Treatment; Saint-Paul; Hybrid; CAD 73,000 - 120,000; Full time

Job summary

Minnesota IT Services seeks an Security Operational Analyst to advance IAM programs, protect identities, and ensure authentication and authorization controls operate reliably across state systems.

You will analyze processes, gather requirements, and collaborate with cross‑functional teams to implement data lake architectures, scripting, and related tooling. Strong communication to technical and executive audiences is essential.

Qualifications

• Minimum of four (4) years IT-related experience in systems analysis, business process analysis, identity and access management (IAM), cybersecurity, or IT service management.
• Experience using Visio to create process diagrams and PowerBI reports for data analysis.
• Experience with IAM security controls including authentication, authorization, MFA, and identity lifecycle processes.
• Experience gathering requirements, facilitating stakeholder workshops, and communicating technical findings to diverse audiences.

Responsibilities

• Analyze processes, business routines, and services of MNIT ESO teams and related groups.
• Focus on IAM programs to ensure identity protection, authentication and authorization controls operate effectively.
• Make decisions on system configurations and companion technologies such as data lakes and GitHub repositories.

Skills

Visio

PowerBI

IAM

Security controls

Documentation

Tools

Data Lakes

GitHub

Scripting

Job description

• Telework Eligible: Yes
• Education Verification

Working Title: Security Operational Analyst

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

• Job ID: 97433
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/28/2026
• Closing Date: 11/06/2026
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Enterprise Security Office
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $37.72 - $62.21 / hourly; $78,759 - $129,894 / annually
• Job Class Option: Information Security
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Professional
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Security team, which embeds security protection statewide.

This position will analyze processes, business routines, and services of the MNIT ESO teams and other related MNIT workgroups. Primary focus will be on the Identity and Access management (IAM) programs with responsibility for the day-to-day security, availability and integrity of all identity types within and served by the Executive Branch. This role ensures that identities are protected, authentication and authorization controls operate effectively, and identity-based threats, fraud, and misuse are detected and addressed quickly.

This position has advanced technical skills performing system analysis, system programming and application design and builds within the MNIT infrastructure, manages technical and business application testing using operational analysis and testing techniques to identify overall system problems, needs and new requirements. Additionally, the incumbent makes decisions/recommendations on system configurations, architecture, builds appropriate companion technologies such as data lakes, GitHub repositories, and scripting.

This Position Requires An Employee To Work Onsite At 600 Robert St. N, St. Paul, Minnesota At Least 50% Of The Time, With Limited Telework Available. Telework Eligibility Depends On Residence.

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
• Candidates living 50 miles or more from the worksite in a bordering state are not eligible for hire unless relocating within 50 miles.

Minimum Qualifications

Position requires a minimum of four (4) years of IT-related experience in systems analysis, business process analysis, identity and access management (IAM), cybersecurity, or IT service management.

Experience Must Include

• Experience using Visio and other tools to create process diagrams, documenting as-is, transitional, and to be models; and building PowerBI reports for data analysis to identify trends and inform decision-making.
• Experience with IAM security controls, including authentication, authorization, MFA, access management, and identity lifecycle processes.
• Experience analyzing security or operational data to identify anomalies, access issues, fraud indicators, trends, and opportunities for risk reduction.
• Experience working with various testing methodologies to ensure product or end result meets specifications and requirements.
• Experience gathering requirements, facilitating stakeholder workshops, developing reports and documentation, and communicating technical findings to technical and non-technical audiences.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.)

Preferred Qualifications

• Experience with Power BI, Visio, data analytics, and process modeling tools; as well as testing tools.
• Experience with IAM security technologies, fraud detection, security monitoring, and identity-related incident response.
• Ability to produce clear and concise documentation, including work plans, reports, and presentations for technical and executive level audiences.
• Experience managing multiple priorities in a regulated, deadline-driven environment.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• CJIS Background Check
• Driver's License Record Check
• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

Current State Employees

• Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in Information Technology Specialist 4/Information Security and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
• Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.