Security Guards - Duncan

Paladin Security; Duncan; On-site; Full time

Job summary

A reputable security service provider is currently hiring Security Guards in Duncan, British Columbia. This role emphasizes strong customer service and requires a valid BC Security License. Responsibilities include providing customer assistance, writing detailed reports, and ensuring safety on-site. Candidates must possess good communication skills and physical fitness. Opportunities available for both full-time and part-time positions offer a diverse and inclusive workplace culture.

Benefits

Career advancement opportunities

Inclusive workplace culture

Promoting from within

Qualifications

• 6 months security experience or customer service experience is an asset.
• Excellent verbal and written English communication skills.
• Physical fitness required to walk for prolonged hours.

Responsibilities

• Provide exceptional customer service and assistance.
• Write clear and detailed reports, including incident reports.
• Watch for and report irregularities and emergency situations.
• Provide first aid and medical response when required.
• Perform regular foot patrols to ensure security.
• Exercise crowd control and evict trespassers.

Skills

Customer service skills

Strong interpersonal and communication skills

Observational skills

Crisis intervention techniques

Education

Valid BC Security License

OFA 1 or higher

Class 5 or Class 7 N BC Driving License

Job description

Overview

We are currently looking for Security Guards to join our various sites in Duncan, including mobile patrol, retail, events, supportive housing and more. This position requires strong social perceptiveness and customer service skills. Sometimes, it may be physically demanding due to the size of the property and requires applicants to be able to work mornings, days, nights and/or weekends.

Hourly Wage: $18.50 - $22.00

Responsibilities

• Provide exceptional customer service and assistance and sustain effective relationships with clients, tenants and patrons
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Watch for and report irregularities, such as security breaches, facility and safety hazards, and emergency situations and contact emergency responders as required
• Provide first aid and medical response when required to any person(s)
• Perform regular foot patrols to ensure personnel, building and equipment security
• Exercise crowd control and evict trespassers

Core Competencies

• Strong interpersonal and communication skills
• Excellent customer service skills
• A strong working knowledge of non-violent crisis intervention and de-escalation techniques
• Strong observational skills
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision

Job Requirements

• 6 months security experience and/or 6 months customer experience is an asset
• Valid BC Security License is required
• Valid OFA 1 or higher is an asset
• Excellent verbal and written English communication skills
• Physical fitness: ability to walk for prolonged hours (most sites)
• Class 5 or Class 7 N BC Driving License is required for Mobile Patrol
• Must be legally authorized to work in Canada

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and w believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

This is a Full and Part-Time position.