security guard supervisor

FALCON SECURITY SERVICES; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A security services company in Ottawa is seeking a supervisor to manage emergency situations and oversee a team of workers. The ideal candidate will have a secondary school certificate and relevant certifications such as CPR and a Security Guard License. Responsibilities include ensuring smooth operations and training staff. This role requires excellent communication skills and the ability to work in a fast-paced environment.

Qualifications

• 7 months to less than 1 year of relevant experience required.
• Must be able to work on-site, with no remote options.

Responsibilities

• Be the point of contact in emergency situations.
• Ensure smooth operation of computer equipment and machinery.
• Monitor quality and production levels.
• Resolve work problems and provide technical advice.
• Supervise and coordinate activities of workers.
• Train staff in job duties and safety procedures.
• Establish work schedules and procedures.

Skills

Client focus

Excellent oral communication

Excellent written communication

Organized

Team player

Education

Secondary (high) school graduation certificate

Tools

CPR Certificate

First Aid Certificate

Security Guard License

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Be the point of contact when in need to handle emergency situations
• Ensure smooth operation of computer equipment and machinery
• Monitor quality and production levels
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Supervise, co‑ordinate and schedule (and possibly review) activities of workers
• Train staff/workers in job duties, safety procedures and company policies
• Establish work schedules and procedures

Supervision

• 5-10 people

Credentials

• CPR Certificate
• First Aid Certificate
• Security Guard License

Additional information

• Combination of sitting, standing, walking
• Fast‑paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player