Security Guard / Professional

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare organization in Hamilton is seeking a Security Guard to ensure the safety and security of visitors, patients, and staff. Responsibilities include conducting patrols, responding to calls for service, and writing reports. Candidates should have a background in Law and Security, possess a valid Ministry Security Guard License, and demonstrate excellent communication and customer service skills. This role fosters a diverse work environment.

Qualifications

• Experience in healthcare security or police is preferred.
• Certificate in Non-Violent Crisis Intervention is preferred.
• Ability to work independently and in a team environment.

Responsibilities

• Provide a safe and secure environment for all visitors and staff.
• Conduct preliminary investigations and proactive patrols.
• Write clear and legible reports.

Skills

Customer service skills

Problem-solving skills

Mediation skills

Communication skills

Education

Completion of a recognized program in Law and Security or Police Foundations

Current and valid Ministry Security Guard License

Tools

MS Word

MS Excel

MS PowerPoint

Email

Job description

QUALIFICATIONS

• Successful completion of a recognized program in Law and Security, Police Foundations or equivalent
• Current and valid Ministry Security Guard License issued by the Private Security and Investigative Services Branch
• Verifiable security, healthcare securityor police experience is preferred
• Certificate in Non-Violent Crisis Intervention, Use of Force and tactical handcuffing is preferred
• Competent in MS Word, Excel, PowerPoint and email
• Thorough knowledge of investigative techniques, mediation skills and alternate dispute resolution methods
• Excellent customer service skills required
• Willing to take the initiative in emergency/crisissituations and accept responsibility
• Applicants must possess good oral and written communication skills, with the ability to follow oral and written instructions
• Demonstrated problem solving skills and ability to work with minimum supervision
• Ability to work in a team environment as well as independently

RESPONSIBILITIES

• Provides a safe and secure working environment for all visitors, patients, staff and general public
• Responds to calls for service appropriately and in a timely fashion
• Conducts preliminary investigations
• Performs proactive foot patrols, spot checks and/or surveillance
• Escorts personnel to and from parking lots or between buildings as requested
• Conducts Parking and Smoking Enforcement duties
• Locks and unlocks entrances and doors at scheduled times
• Conducts function tests of security and parking related equipment
• Accurately writes clear and legible reports
• Actively looks for safety hazards and takes appropriate corrective action
• Performs at all times in a manner consistent with safe working practices and the Occupational Health & Safety Act
• Will be in direct contact with switchboard operators and must carry pagers and hand-held tools
• Performs all other duties as assigned

St. Joe’s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other.