Security Guard - Part Time

Allied Universal; Edmonton; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

Paid training and development programs

Career growth opportunities

Job summary

Allied Universal is seeking a Security Professional - Reception / Front Desk in Edmonton, Alberta. The role involves providing a visible security presence, greeting visitors, and maintaining a safe, welcoming environment for tenants and staff.

Requirements include a valid AB Security Guard License, First Aid/CPR, and at least 1 year of security and customer service/front desk experience. The position is part-time with a weekend shift from 0000 to 0800.

Qualifications

• Must have valid AB Security Guard License.
• First Aid/CPR Certification required.
• Minimum 1 year security guard experience.
• Minimum 1 year of customer service/front desk experience.
• Excellent verbal and written communication skills.
• Strong observation, decision-making, and problem-solving abilities.
• Experience with conflict de-escalation in high-pressure situations.

Responsibilities

• Provide front desk security and reception services.
• Greet and meet employees, visitors, contractors, and guests.
• Verify visitors and manage access control procedures.
• Monitor and control facility access with high customer service levels.
• Receive and direct deliveries and contractors.
• Maintain visitor, delivery, and security records.
• Monitor CCTV and report suspicious activity or incidents.
• Conduct regular security checks and inspections.
• Check MDF and server rooms every four hours and report issues.
• Complete daily activity and incident reports.

Skills

Verbal and written communication

Observation and judgment

Conflict de-escalation

Customer service

Physical stamina

Independent work

Education

High school diploma or equivalent

First Aid/CPR Certification

Tools

CCTV monitoring

Report-writing software

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is seeking Security Professional - Reception / Front Desk in Edmonton, Alberta.

Position: Security Professional

Location: Edmonton, Alberta

Payrate:$19 per hour

Status: Part -Time

Shift: 0000 - 0800 - Weekends

Overview:

We are seeking a professional, reliable, and customer-focused Security Professional - Reception / Front Desk - Part Time in Edmonton, Alberta to join our team. The successful candidate will provide a highly visible security presence while maintaining a safe and welcoming environment for tenants, customers, employees, and visitors. This position requires strong observation skills, excellent communication, professionalism, and the ability to respond appropriately to security incidents while following company policies and procedures.

Requirements:

• Valid AB Security Guard License.
• First Aid/CPR Certification (required).
• Minimum 1 year of security guard experience.
• Minimum 1 year of customer service and/or front desk/reception experience.
• Excellent verbal and written communication skills.
• Strong observation, decision-making, and problem-solving abilities.
• Demonstrated experience in conflict de-escalation and maintaining professionalism in high-pressure situations.
• Experience conducting foot patrols, responding to incidents, and completing detailed incident reports.
• Knowledge of trespass enforcement, access control, and emergency response procedures.
• Strong customer service skills with the ability to interact professionally with tenants, visitors, and the public.
• Ability to work independently with minimal supervision.
• Basic computer skills and experience using report-writing software.
• Ability to stand and walk for extended periods.
• Must be at least 18 years old.
• High school diploma or equivalent/GED or equivalent work experience
• Ability to stand or walk for extended periods, occasionally climb stairs, and lift or carry up to 40 pounds.
• Ability to remain calm and professional during emergencies or difficult situations.

Responsibilities:

• Provide professional front desk security and reception services.
• Greet and meet employees, visitors, contractors, and guests in a friendly and professional manner.
• Verify visitors and follow estabshed visitor management and access control procedures.
• Monitor and control access to the facility while maintaining a high level of customer service.
• Receive, accept, and appropriately direct deliveries, packages, couriers, and contractors.
• Maintain accurate visitor, delivery, and security records.
• Monitor CCTV cameras and report suspicious activity, safety concerns, or security incidents.
• Conduct regular security checks and inspections of designated areas.
• Check the MDF (Main Distribution Frame) room and server room every four hours as required.
• Record inspection results and report any unusual conditions, unauthorized access, equipment concerns, or security issues.
• Respond professionally to security incidents, emergencies, alarms, and unusual activity.
• Follow site-specific post orders, emergency procedures, and client requirements.
• Assist employees and visitors with general questions and provide appropriate directions or information.
• Maintain a professional and welcoming appearance at the reception desk.
• Use computers and security systems to complete reports, logs, emails, and other administrative tasks.
• Complete daily activity reports and incident reports accurately and promptly.
• Perform other security and front desk duties as assigned by the supervisor or client.

Benefits:

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.