Security Guard - Full Time - Shops at Don Mills (Paladin Security)

Paladin Security; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A security services provider in Toronto is hiring a Security Guard to deliver excellent customer service and maintain safety at the CF Shops at Don Mills. Candidates must have a valid Ontario Security Guard License and certifications in First Aid and CPR. The role is full-time, with working hours from Monday to Friday, 1300-2100. Competitive benefits, including medical and dental insurance, are provided.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Qualifications

• Completion of the prerequisites including a valid Ontario Security Guard License.
• Possession of Standard First Aid and CPR certification.
• Must have proof of 2 COVID-19 vaccinations.

Responsibilities

• Deliver outstanding customer service by providing assistance.
• Act as a deterrent to crime and maintain a safe environment.
• Write reports and investigate incidents while responding to emergencies.

Skills

Proficient in English (oral and written)

Ability to maintain and enforce access control procedures

Tact and diplomacy in various situations

Calmness in emergencies

Education

Valid Ontario Security Guard License

Standard First Aid and CPR certification

Valid G2 or G Drivers License

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Security Guard

Site: CF Shops at Don Mills

City: North York, ON

Status: Full Time - Afternoons

Hours: Monday to Friday - 1300-2100
Category: Employment Standards (OT AFTER 44 HOURS)

Pay Rate: $18.97/hr
Internal Opening date: October 30, 2025
Internal Closing date: November 6, 2025
External Closing Date: November 13, 2025

Site Description: Shops at Don Mills is located at Don Mills and Lawrence Avenue East in Toronto, Ontario. With 72 stores, this is a lifestyle shopping center anchored around fashion, dining and entertainment. Shops at Don Mills makes shopping a delight.

Job Description

To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. You will be required to write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner. Specific duties include but are not limited to:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Respond to medical emergencies and provide first aid, CPR or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Assist with Fire & Life Safety inspections
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program
• Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches.
• Keeping calm when alarms are triggered and escorting people to safety or apprehending the guilty parties.
• Responding to calls for help and contacting the fire department or law enforcement if required.
• Assisting during emergencies, ensuring minimal injury to people and damage to property.
• Removing or restraining anyone who threatens the safety or disturbs the peace.
• Following orders and working as part of a team to ensure the safety of staff and customers.
• Writing up daily reports and providing suggestions for improved security.
• Undertaking all tasks with the utmost integrity and professionalism.

Qualifications

At the time of the interview applicant must be able to produce of completion of the following prerequisites:

• A Valid Ontario Security Guard License
• Must possess a valid Standard First Aid and CPR certification (WSIB-approved). Please note, this is different from Level C or Emergency First Aid certification.
• Valid G2 or G Drivers License
• 2 COVID-19 Vaccinations proof
• Proficient in English (both oral and written)

Additional prerequisites

• Must be able to commute to Toronto for pre-deployment training (4 training days M-F)
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behavior (MOAB) from ASP provider. Other security providers different than the ASP will not be allowed and applicant will have to enroll into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position.
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training and will provide you with their certification upon successful completion with a 6 month commitment to the position availability.

Certification Requirements (All)

• Standard First Aid, CPR Level C
• Management of Aggressive Behaviour (MOAB)
• Valid G Licence
• Authorized to legally work in Canada
• Use of Force in Class Training
• COVID Double Vaccinated
• A Valid Ontario Security Guard Licence

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Zack

This is a Full-Time position 1st Shift, Monday to Friday 1300-2100.

Travel is not required

Number of Openings for this position: 1