Section Manager

Desjardins; Granby; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Annual bonus

Vacation 4 weeks

Pension plan

Group insurance

Health reimbursement

Job summary

Desjardins in Canada seeks an experienced manager to oversee a sales and operations unit, shaping its service offer and business plan. You will lead talent development, drive results, and produce reports to ensure member and client satisfaction within a cooperative framework.

The role emphasizes strategic planning, performance management, and a commitment to equity, diversity and inclusion while offering a competitive salary and annual bonus.

Qualifications

• Bachelor's degree in a related field is required.
• At least two years of relevant experience is required.
• Other combinations of qualifications and experience may be considered.
• Knowledge of French is required.

Responsibilities

• Support the immediate supervisor by helping with work organization and operational planning for the unit.
• Develop, implement and track the unit’s action plan in alignment with organizational strategy.
• Establish management practices that support change management, talent development and retention, and employee engagement.
• Define and ensure activities related to the unit’s services to maximize business results and client satisfaction.
• Support the unit’s action plan by managing individual and team performance.
• Promote Desjardins Group’s cooperative values.
• Continuously improve the management of processes under your responsibility.

Skills

People management

Performance management

Reporting

Customer satisfaction

French language

Education

Bachelor's degree in a related field

Job description

Your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group’s service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to :

• Support the immediate supervisor by helping with work organization and operational planning for the unit
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services to maximize targeted business results and ensure member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Promote Desjardins Group’s cooperative values
• Continuously improve the management of processes under your responsibility.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Ambiguity, Develops talent, Drive results, Innovation

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-11-16