Seasonal Style & Customer Experience Associate

URBN Urban Outfitters, Inc.; Toronto; Hybrid; CAD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Toronto is seeking a Seasonal Sales Associate to deliver a genuine, personalized customer experience and support a seamless shopping journey.

You will engage customers, share styling ideas, and assist with omni-channel fulfillment while maintaining store standards and a collaborative mindset. Role requires enthusiasm for fashion, ability to work flexible hours including nights and weekends, and a passion for delivering outstanding service in a fast-paced retail

Qualifications

• Experience in customer service.
• Ability to work as part of a team.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Initiates genuine conversation to engage with customers and provides personalized service.
• Supports selling environment by connecting with customers and offering product suggestions.
• Uses technology to transact, check sizes/colors, and place orders for out-of-store items.
• Builds relationships with peers and shares product knowledge for styling priorities.
• Contributes to store initiatives and positive team morale.

Skills

Customer service

Team player

Flexible hours

Job description

URBN Urban Outfitters, Inc. in Toronto is seeking a Seasonal Sales Associate to deliver a genuine, personalized customer experience and support a seamless shopping journey.

You will engage customers, share styling ideas, and assist with omni-channel fulfillment while maintaining store standards and a collaborative mindset. Role requires enthusiasm for fashion, ability to work flexible hours including nights and weekends, and a passion for delivering outstanding service in a fast-paced retail