Seasonal Sales Associate

Hot Topic; Burlington; On-site; CAD 30,000 - 60,000; Part time

Job summary

A popular retail company in Burlington seeks enthusiastic sales associates. You will deliver exceptional customer experiences, manage sales transactions, and maintain store presentation. Ideal candidates have retail experience, strong communication skills, and a passion for music and pop culture. Join us if you're at least 16 years old and ready to be part of our team.

Qualifications

• Previous experience working in a retail environment.
• Ability to provide customer service and sell products.
• Must be at least 16 years of age.

Responsibilities

• Provide an amazing shopping experience for customers.
• Cover sales floor zones and ensure visual standards.
• Process sales transactions using fandom knowledge.

Skills

Customer service skills

Communication skills

Sales skills

Job description

What You’ll Do

Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force.

• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – you’ll use your fandom knowledge to process sales transactions and drive add‑on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners.
• While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
• Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy.
• Smells like Team Spirit – you love communicating and working as a team to get the job done.
• Any other activities as assigned by your Store Leader.

What You’ll Need

• Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
• Superpowers in providing customer service and selling.
• You’ll have to be at least 16 years of age to join the fandom force.
• Avenger‑like collaboration and communication skills.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.