Seasonal Retail Sales Associate - Southcentre

Old Navy; Calgary; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Competitive Paid Time Off

RRSP matching

Employee stock purchase

Health benefits

Virtual health care

Parental leave

See more benefits

Job summary

Old Navy is looking for a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will engage customers, educate them on loyalty programs, and drive sales using an omni-channel approach.

In this role, you’ll support the sales floor and back-of-house operations, maintain a clean environment, and collaborate with the leadership team to deliver a best-in-class customer experience in a dynamic retail setting.

Qualifications

• Customer service oriented and able to engage with customers.
• Strong communication and interpersonal skills.
• Interest in fashion and retail environment.
• Ability to work in a fast-paced store setting.

Responsibilities

• Engage with customers to drive sales and loyalty.
• Explain loyalty programs and promotions to customers.
• Assist on the sales floor, fitting room, and cash wrap.
• Maintain a neat, clean, and organized store area.
• Handle customer interactions professionally and resolve issues.
• Support omni-channel shopping experiences for customers.

Skills

Customer Service

Communication

Retail

Teamwork

Flexibility

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you'll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.


• Promote loyalty by educating customers about our loyalty programs.


• Seek out and engage with customers to drive sales and service using suggestive selling.


• Enhance customer experience using all omnichannel offerings.


• Be accountable to personal goals which contribute to overall store goals and results.


• Support sales floor, fitting room, cash wrap, back of house, as required.


• Maintain a neat, clean and organized work center.


• Handle all customer interactions and potential issueseturns courteously and professionally.


• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.


• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.


• Passionate about retail and thrive in a fastpaced environment.


• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.


• To be considered for this role, applicants must:


• Be at least 16 years of age.


• Be legally authorized to work in Canada.


• Not require current or future employment sponsorship to work in Canada.


• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.


• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.


• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.


• Competitive Paid Time Off plans.*


• Company match for donations and volunteer time*


• Registered Retirement Savings Plan


• Employee stock purchase plan.*


• Medical, dental, vision and life insurance.*


• Virtual health care 24/7*


• Maternity/Parental Top Up.*


• See more of the benefits we offer.


• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.