Seasonal Retail Sales Associate — Festive Customer Champion

Lovisa Pty Ltd; Richmond; On-site; CAD 22,000 - 26,000; Full time

Job summary

Lovisa Pty Ltd in Richmond, Canada is seeking a customer-focused Sales Associate to join our retail team. The role emphasizes exceptional service, personalized recommendations, and supporting store operations while maintaining high visual merchandising standards.

You will build product knowledge, communicate features and benefits, and engage customers with genuine connections, representing the Lovisa brand in-store and in the community.

Qualifications

• High school diploma or equivalent.
• Previous retail experience preferred.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Genuine passion for retail and fashion.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store.
• Basic math skills and attention to detail.

Responsibilities

• Greet customers, understand their needs, and provide personalized product recommendations.
• Process transactions accurately using our Point of Sale (POS) system.
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise.
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom.
• Support Store Manager with daily operations, reports, and special projects.
• Build deep product knowledge to effectively communicate features and benefits to customers.
• Drive sales through suggestive selling and creating genuine connections with customers.
• Represent the Lovisa brand as a brand ambassador in-store and in the community.

Skills

Customer service

Communication

Interpersonal skills

Sales skills

Brand ambassador

Education

High school diploma or equivalent

Job description

Lovisa Pty Ltd in Richmond, Canada is seeking a customer-focused Sales Associate to join our retail team. The role emphasizes exceptional service, personalized recommendations, and supporting store operations while maintaining high visual merchandising standards.

You will build product knowledge, communicate features and benefits, and engage customers with genuine connections, representing the Lovisa brand in-store and in the community.