Seasonal Restaurant Supervisor — Free Mountain Pass & Perks

Blue Mountain Resort; The Blue Mountains; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent mountain resort in Ontario is seeking a seasonal full-time candidate to supervise and lead staff, ensuring exceptional guest experiences. Ideal candidates will have strong customer service backgrounds, previous supervisory experience, and the ability to foster team collaboration. Duties include staff training, managing operations, and maintaining customer satisfaction. Competitive pay at $21.43 per hour, with perks like free staff meals and discounts on lift tickets.

Benefits

Free Alterra Mountain Pass for employees

Discounts on lift tickets for family

Free skating

Staff priced meals

Qualifications

• Must be at least 18 years old where alcohol is served.
• Must have Smart Serve Certificate or willingness to obtain.
• Minimum of three years of serving or substantial customer service experience.
• Previous supervisory experience in hospitality preferred.

Responsibilities

• Supervise, coach, and motivate staff; conduct performance evaluations.
• Ensure adherence to Brand Standards and service protocols.
• Train front line staff and develop training documents.
• Manage daily tasks, cash handling, and sales reconciliation.
• Build positive relationships with guests and manage expectations.

Skills

Customer Service Skills

Communication Skills

Leadership

Coaching

Reliability

Tools

POS systems

Job description

A prominent mountain resort in Ontario is seeking a seasonal full-time candidate to supervise and lead staff, ensuring exceptional guest experiences. Ideal candidates will have strong customer service backgrounds, previous supervisory experience, and the ability to foster team collaboration. Duties include staff training, managing operations, and maintaining customer satisfaction. Competitive pay at $21.43 per hour, with perks like free staff meals and discounts on lift tickets.