Seasonal Office Assistant

The Salvation Army; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community service organization in Toronto is seeking an Office Assistant for a temporary seasonal position. Responsibilities include answering calls, scheduling, and assisting with volunteer recruitment. Candidates should have completed high school and possess strong Microsoft Office skills. The role offers a competitive wage between $17.61 to $22.01 per hour based on experience. Flexibility in scheduling is required, and some lifting is involved.

Qualifications

• Minimum one year of experience in community-based programs is an asset.
• Strong skills in Microsoft Office products.

Responsibilities

• Answer phones, schedule appointments, and respond to client inquiries.
• Recruit volunteers via telephone.
• Enter volunteer scheduling data into the kettle program.
• Assist with gift card organization and distribution.
• Complete reminder calls for volunteers.

Skills

Good organization

Strong oral and written communication

Interpersonal skills

Self-motivated

Attention to detail

Problem solving skills

Education

Completed High School

Tools

Microsoft Office

Email and Internet-based programs

Job description

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food, clothing and addition we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life—there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary :

The Office Assistant provides support during the Christmas season on a temporary basis.

Accountabilities

• Answers phones, schedules appointments and responds to client inquiries.
• Recruitment of volunteers via telephone calls.
• Enter volunteer scheduling data into the computerized kettle program.
• Assist with gift card organization and distribution.
• Assist with organization of office and Christmas data and materials.
• Complete shift reminder phone calls and / or voicemail messages for volunteers.
• Perform other related duties as required.

Working Conditions

• This is a temporary seasonal position.
• Shifts may include days, afternoons and evening shifts Monday through Saturday; flexibility in scheduling is required.
• The Supervisor will set the hours of work and work schedule.
• The working environment is typically in the office in generally agreeable conditions.
• Required to wear appropriate Salvation Army identification.
• Ability to lift / move up to 10 lbs. (4.5 kgs) in a safe manner.

Education Qualifications and Certifications

• Completed High School.

Experience and Skilled Knowledge Requirements

• A minimum of one (1) year of prior related experience working in community-based programs would be a definite asset.
• Strong skills in all Microsoft Office products and good working knowledge and experience with email and internet-based programs.

Skills and Capabilities

• Good organization, strong oral and written communication and interpersonal skills.
• Self‑motivated and disciplined.
• Participate as an active and responsible team member.
• Ability to represent the organization in a professional and engaging manner.
• Attention to detail, problem solving and analytical skills.
• Ability to work with little supervision but also able to accept direction when necessary.
• Maintain information in confidence as required.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
• Treat the property of The Salvation Army with due care and caution.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $17.61 to $22.01 with a maximum of $26.41.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Key Skills

Typing, Microsoft Office, Data Entry, Customer Service, Computer Skills, Microsoft Outlook, QuickBooks, Office Experience, 10 Key Calculator, Front Desk, Filing, Administrative Experience