Seasonal Key Holder

MCARTHURGLEN; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A fashion retail company is seeking a Keyholder in Vancouver. Responsibilities include driving sales, managing customer relationships, and ensuring store standards. Candidates should have a minimum of 1 year experience in retail and possess excellent communication skills. The contract is for 3 months with various shifts including weekends.

Qualifications

• Minimum 1 year relevant experience in fashion retail or service industries.
• Minimum 1 year Keyholder experience in fashion or commission.
• Service-oriented with excellent interpersonal skills.

Responsibilities

• Drive sales by identifying customers' motivations.
• Manage customer needs and exceed expectations.
• Oversee store opening and closing procedures.

Skills

Customer service

Sales targets achievement

Communication skills

Interpersonal skills

Team player

Job description

Responsibilities

• Promote the brand and drive sales by identifying and meeting customers' motivations
• Flexible to opening and closing hours
• Meet and exceed sales goals
• Provide product and brand knowledge to customers
• Manage customer needs and exceed expectations in alignment with the company standards
• Maintain and build long term clients relationship
• Handle customer complaints and ensure issues are resolved to the satisfaction of the customer
• Maintain brand and operational standards (fitting room, visual display, cleanliness, etc.)
• Ensure all merchandise and size runs are represented on the floor following company's guidelines
• Assist in back of house duties and participate in stock management (process new shipment and stock replenishment, etc.)
• Assist and oversee in store opening, operations and closing procedures and act as cashier when required
• Follow all company policy and procedures and notify management of any infractions
• Other ad hoc duties and projects as assigned

Requirements

• Minimum 1 year relevant experience in fashion retail / sales but also open to candidates from other service industries
• Minimum 1 year Keyholder experience in fashion / commission
• Service oriented and always put customers as top priority
• Positive and passionate with a strong strive to achieve sales targets
• Dynamic team player with willing to learn attitude
• Possess excellent communication, customer service and interpersonal skill
• Strong communication and inter-personal skills

Shift

• Minimum 3 Closing shifts
• 4 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Morning shift

Work days

• Holidays
• Monday to Friday
• Weekends as needed

Experience

• Key Holder Role: minimum 1 year (preferred)
• Customer service: 1 year (preferred)
• Opening/Closing: 1 year (preferred)

Language

• Mandarin (preferred)

Contract length

3 months

Experience

• Sales: 1 year (required)
• Supervising: 1 year (preferred)