Seasonal Customer Experience: Tell Stories, Spark Joy

Indigo Books & Music; Nanaimo; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading cultural retail company in Nanaimo is seeking individuals to create joyful customer experiences. The role involves engaging customers, maintaining store standards, and contributing to a positive work culture. Candidates with a passion for customer service and adaptability are encouraged to apply. This position requires flexibility in scheduling and the ability to lift items up to 40 pounds.

Benefits

Inclusivity and diversity commitment

Opportunity for continuous feedback and self-development

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Ability to lift medium to large items, up to 40 pounds.
• Availability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Create a warm and welcoming environment in our stores.
• Engage and connect with our customers on the floor.
• Take accountability to respond to customer feedback in a timely manner.

Skills

Customer service

Retail experience

Adaptability

Bilingualism

Job description

A leading cultural retail company in Nanaimo is seeking individuals to create joyful customer experiences. The role involves engaging customers, maintaining store standards, and contributing to a positive work culture. Candidates with a passion for customer service and adaptability are encouraged to apply. This position requires flexibility in scheduling and the ability to lift items up to 40 pounds.