Seasonal Courier-1

FedEx Logistics; St. Catharines; On-site; CAD 22,000 - 30,000; Full time

Job summary

FedEx Logistics in Canada is seeking a seasonal courier for up to a 12-week term. The position involves providing courteous pick-up and delivery on an assigned route, checking shipments for conformance to FedEx Canada service standards, and performing related customer service tasks.

The role requires a G Class license, weekend availability, and a focus on safe, efficient delivery. Bilingualism in French and English is required in Quebec; training and paperwork accuracy are emphasized.

Qualifications

• High School Diploma or GED Equivalent
• Customer Service – 1 year (preferred)
• Seasonal Courier – 3 month term with weekend availability
• G Class license required
• If residing in Quebec, bilingual (French and English)

Responsibilities

• Provides efficient and safe delivery and pick-up of packages on an assigned route and delivers courteous customer service
• Inspects and reports stop counts and missorts; ensures proper labeling and paperwork
• Operates vehicle safely, complies with government regulations and company procedures
• Uses computerized tracking and dispatch systems to input accurate information
• Answers customer questions about FedEx Canada features of service and keeps customers informed
• Seeks additional business from current customers and informs sales of leads and market changes
• May load/unload aircraft or containers and sort/scan packages as workload dictates

Job description

Special Note: This is a temporary position of up to 12 weeks based on business and operational needs

This is an interview position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions

• Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image
• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts
• Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
• Seeks additional business from current customers. Informs sales department of sales leads and market changes.
• Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials.
• Operates computerized tracking and dispatch systems ensuring input of correct information
• Answers customer's questions on Federal Express Canada's features of service and continually keeps customers informed about the company and its services as well as Canada, US and International requirements.
• Demonstrates proficiency in features of service and equipment.
• Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
• May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Minimum Education

High School Diploma or GED Equivalent

Minimum Experience

• None – No experience required
• Customer Service – 1 year (preferred)
  • Customer orientation

Additional Details

SEASONAL COURIERS - 3 MONTH TERM, HIRING MULTIPLE SHIFTS, LOOKING FOR WEEKEND AVAILABLITY. G CLASS LICENSE REQUIRED

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.