Seasonal Beauty Advisor - Part Time - Masonville

L'OCCITANE Group (B Corp); London; On-site; CAD 21,000 - 26,000; Full time

Job summary

L'Occitane is seeking a Seasonal Beauty Host for our Masonville boutique in London, Ontario. You will greet guests with warmth, guide them through gifting choices, and create a memorable, sensorial holiday shopping experience.

In a fast-paced seasonal setting, you’ll balance multiple guests, restock products, and support daily store operations while delivering exceptional customer service and a guest-first mindset.

Qualifications

• Warm, engaging communication to create memorable guest experiences.
• Experience in retail or hospitality is beneficial.
• Ability to listen, personalize recommendations and adapt to guest needs.
• Adaptability to a seasonal retail schedule and basic POS familiarity.

Responsibilities

• Greet guests with warmth and create a welcoming, sensorial shopping experience.
• Recommend skincare, body care, and fragrance gifts for holiday gifting.
• Support store operations during peak periods and maintain visual standards.
• Collaborate with team to ensure guest-first service throughout the season.

Skills

Warm communication

Guest-first mindset

Retail experience beneficial

Team collaboration

Job description

Who You Are:

Step into the warmth and excitement of the holiday season as a Seasonal Beauty Host with L'Occitane at our

Who You Are:

Step into the warmth and excitement of the holiday season as a Seasonal Beauty Host with L'Occitane at our Masonville boutique. You will welcome each guest through our iconic yellow doors and help transform holiday shopping into a memorable, sensorial experience. With genuine hospitality, thoughtful product recommendations, and a passion for gifting, you will assist guests in discovering meaningful ways to celebrate the ones they care about.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest with warmth and festive energy, creating an inviting atmosphere and a personalized sensorial experience.
• Make Gifting Feel Effortless: Anticipate each guest's needs, listen with care, and recommend thoughtful skincare, body care, and fragrance gifts for everyone on their list.
• Thrive in the Holiday Moment: Remain flexible, positive, and attentive in a fast-paced environment while balancing multiple guests and priorities.
• Let Success Drive You: Support sales goals and daily store operations by taking initiative, replenishing product, maintaining visual standards, and putting the guest first.
• Foster a Team Culture: Collaborate with colleagues, step in where needed, and contribute to a supportive, inclusive team throughout the holiday season.
• Communicate with Care: Adapt your communication style to different guests and team members, welcome feedback, and help create smooth handoffs during peak traffic.

We value hearing from individuals who possess:

• Warm, engaging communication skills and a genuine desire to create memorable guest experiences.
• A proactive, entrepreneurial attitude experience in retail, hospitality, or a sales-driven environment is beneficial.
• A guest-first mindset with the ability to listen, personalize recommendations, and support holiday gifting needs.
• Interest in skincare, body care, fragrance, and the art of gifting is beneficial.
• Adaptability, reliability, and flexibility to support a seasonal retail schedule, including peak shopping periods.
• Basic technology skills and comfort learning point-of-sale and store tools.

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.