Seasonal Associate-Vaughan Mills

Victoria’s Secret & Co.; Vaughan; On-site; CAD 24,796 - 29,274; Part time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP) benefits

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret & Co. in Canada is seeking a Seasonal Selling Associate to drive sales and deliver exceptional customer service while maintaining expert product knowledge across lingerie and fashion items.

You will engage customers on the sales floor, assist with fitting and recommendations, and support processing transactions with accuracy during peak periods and floorset activities.

Qualifications

• Prior retail experience preferred.
• Ability to stand for long periods and lift up to 40 pounds.
• Flexible schedule including evenings and weekends.
• Must be authorised to work in Canada.

Responsibilities

• Drives store sales and delivers excellent customer service.
• Proactively engages with customers, reads cues and responds effectively.
• Assists customers with fitting and product recommendations, ensuring the right fit.
• Processes transactions accurately at the cash wrap and encourages add-on purchases.

Skills

Customer service

Upselling

Product knowledge

Communication

Job description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world‑leading specialty retail brand recognised globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the centre of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow and engage through unmatched opportunities to develop your skills, gain real‑world experience and learn from the best in the business.

Description

Position Overview: Seasonal Selling Associate

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. Seasonal Associates hold a temporary position designed to drive sales growth by working in various areas of the store during peak periods.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Key Responsibilities

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales

When Assigned To The Cash Wrap

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go‑backs”

When Assigned To Processing And Replenishment

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor
• Assists with other projects as needed including markdowns, re‑tickets and mark out of stock

When Assigned To Floorset Activity

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock

All associate roles at Victoria’s Secret are responsible for:

• Driving top line store sales results and growing the business
• Maintaining focus on bras as the premier product differentiator
• Preparing for each shift by knowing sales, promotions and procedures
• Recovering and replenishing merchandise
• Understanding and adhering to visual merchandising standards
• Assisting in housekeeping and reporting maintenance issues
• Building awareness and skills in loss prevention
• Supporting store strategy to reduce shrink
• Providing a safe working environment
• Demonstrating Company values
• Building loyalty through the Rewards Program
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

Minimum Salary: $18.00

Maximum Salary: $21.25

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, whilst maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays and non‑business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognised by provincial or federal laws. We only hire individuals authorised for employment in Canada.