Seasonal Associate-Rideau

Victoria's Secret; Ottawa; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP) benefits for你

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria's Secret is seeking a Seasonal Sales Associate to drive sales and deliver exceptional customer service in a peak period. You will engage with customers, showcase product knowledge, and assist with bra fittings while supporting various store areas as needed.

The role emphasizes flexibility in scheduling and a focus on delivering a high-quality shopping experience, with emphasis on sales growth, loss prevention, and brand standards.

Qualifications

• Customer service experience is required for engaging with customers.
• Ability to drive sales and growth by personally selling to customers.
• Familiarity with product knowledge and fitting guidance.

Responsibilities

• Drives store sales and growth by personally selling to customers.
• Proactively engages with customers and reads cues to respond effectively.
• Provides customers with the perfect bra fit by asking effective questions.
• Converts returns, offers and promotions into larger sales.
• Delivers a friendly and efficient checkout experience and processes transactions.
• Replenishes merchandise and maintains floor readiness and back stock to brand standards.

Skills

Customer service

Sales

Product knowledge

Cash handling

Job description

Description

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. Seasonal Associates hold a temporary position designed to drive sales growth by working in various areas of the store during peak periods.

What We Offer

• 40% Associate Discount


• Free Mental Health (EAP) benefits for you and those who live with you


• Free Product


• Flexible Schedule


• Competitive Pay

Key Responsibilities:

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers


• Proactively engages with customers, reads cues and responds effectively


• Provides customers with the perfect bra fit by asking effective questions


• Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently


• Reinforces customer buying decisions at checkout and encourages purchase of additional items


• Recovers cash wrap selling zone and \"go-backs\"

When assigned to processing and replenishment:

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards


• Replenishes merchandise to brand standards to ensure product is placed on the sales floor


• Assists with other projects as needed including markdowns, re-tickets, and mark out of stock

When assigned to floorset activity:

• Executes floorset proficiently


• Understands and adheres to brand standards


• Assists with maintenance of back room and under stock

All associate roles at Victoria's Secret are responsible for:

• Driving top line store sales results and growing the business


• Maintaining focus on bras as the premier product differentiator


• Preparing for each shift by knowing sales, promotions, and procedures


• Recovering and replenishing merchandise


• Understanding and adhering to visual merchandising standards


• Assisting in housekeeping and reporting maintenance issues


• Building awareness and skills in loss prevention


• Supporting store strategy to reduce shrink


• Providing a safe working environment


• Demonstrating Company values


• Building loyalty through the Rewards Program


• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks