Seasonal Associate-Metropolis at Metrotown VS

Victoria’s Secret & Co.; Burnaby; On-site; CAD 26,000 - 31,000; Full time

Benefits offered by this job

40% Associate Discount

Mental Health benefits

Free product

Flexible schedule

Competitive pay

Job summary

Victoria’s Secret & Co in Burnaby, Canada, is seeking a Seasonal Selling Associate to drive store sales and deliver exceptional customer service, while leveraging product knowledge and brand standards. In peak periods you will rotate through sales floor, cash wrap, and replenishment roles, maintaining visual standards and contributing to a welcoming, inclusive shopping experience.

This seasonal position offers a 40% associate discount, flexible schedules, and competitive pay commensurate with

Qualifications

• Customer service experience preferred.
• Ability to meet sales goals and work in a fast-paced environment.
• Willingness to rotate through multiple store roles during peak periods.

Responsibilities

• Drives store sales and provides exceptional customer service.
• Engages customers, reads cues, and supports product fitting.
• Handles cash wrap transactions accurately and efficiently.
• Maintains back room and floor replenishment to brand standards.

Skills

Customer service

Sales

Product knowledge

Teamwork

Flexibility

Job description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world‑leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real‑world experience, and learn from the best in the business.

Position Overview: Seasonal Selling Associate

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. Seasonal Associates hold a temporary position designed to drive sales growth by working in various areas of the store during peak periods.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Key Responsibilities

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales

When Assigned To The Cash Wrap

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go‑backs”

When Assigned To Processing And Replenishment

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor
• Assists with other projects as needed including markdowns, re‑tickets, and mark out of stock

When Assigned To Floorset Activity

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock

All associate roles at Victoria’s Secret are responsible for:

• Driving top line store sales results and growing the business
• Maintaining focus on bras as the premier product differentiator
• Preparing for each shift by knowing sales, promotions, and procedures
• Recovering and replenishing merchandise
• Understanding and adhering to visual merchandising standards
• Assisting in housekeeping and reporting maintenance issues
• Building awareness and skills in loss prevention
• Supporting store strategy to reduce shrink
• Providing a safe working environment
• Demonstrating Company values
• Building loyalty through the Rewards Program
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

Minimum Salary: $19.00
Maximum Salary: $22.15
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non‑business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.