Seasonal Ambassador - Edmonton Area Hiring Event

Lush Fresh Handmade Cosmetics North America; Edmonton; On-site; CAD 22,000 - 23,000; Full time

Benefits offered by this job

50% discount

Bonus eligibility

Joining fabulous teams

Job summary

Lush Fresh Handmade Cosmetics North America in Edmonton is seeking Seasonal Ambassadors to support three locations including West Edmonton Mall, Kingsway Garden, and Southgate Mall. You will provide personalized product recommendations and exceptional customer service while helping drive store sales.

This contract role runs now through January 22, 2027, with 0–39 hours per week and a 50% discount plus bonus eligibility.

Qualifications

• Flexibility to adapt to changing priorities in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends and holidays.

Responsibilities

• Driving Sales: utilise StoreForce results and feedback to exceed goals and grow store contribution.
• Customer Experience: deliver world-class service, identify needs, demonstrate product benefits.
• Building the Brand: convey brand values and host in-store events to attract traffic.
• Product Passion: deepen product knowledge and recommend offerings to customers.
• Development: participate in training, seek feedback to improve skills and performance.
• DEIB: support inclusive teamwork and respect diverse perspectives.
• Operational Excellence: maintain punctuality, visuals, stock, policy adherence.

Skills

Customer service

Skincare knowledge

Flexibility

Team collaboration

DEIB awareness

Job description

Edmonton! We are hosting hiring events on October 8th and October 9th for 3 Edmonton locations: WEST EDMONTON MALL, KINGSWAY GARDEN, AND SOUTHGATE MALL!

Contract Role:Now - January 22nd 2027

Perks:50% discount, eligibility for bonus, joining fabulous teams

Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.

We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.

For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time!

Responsibilities

Sales and Customer Experience

• Driving Sales: Utilise StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
• Building the Brand: Educate customers on our brand values including: Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
• Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.

Team Involvement

• Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to diversity, equity, inclusion and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee’s unique contributions.

Operational Excellence

• Time and Attendance: Be punctual, reliable, and present at work. Actively participate in teamwork, prioritize your well-being by taking breaks when necessary, and keep up-to-date with company news and updates.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer’s shopping experience and drive sales.
• Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to improve the customer experience.
• Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.

Qualifications

Required

• Flexibility to adapt to changing situations and priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred

• Experience with consultation-based customer service models
• Strong problem-solving skills to address issues that arise in day-to-day operations
• Experience working in a team environment
• Experience working in skincare or cosmetics
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

West Edmonton Pay: $16.50 CAD - $16.50 CAD

Position: Seasonal Ambassador

Hours: 0-39 hours/week

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Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada:Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.