ScotiaMcLeod Branch Operations Assistant

Scotiabank Global Site; Quebec; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading bank in the Americas is seeking a Branch Operations Assistant in Quebec. You will provide operations and administrative support to the branch management and advisor teams while ensuring compliance standards are met. Ideal candidates will possess superior customer service skills and financial industry experience. This role offers a competitive compensation package and an inclusive working environment.

Benefits

Competitive Compensation and Benefits package

Annual incentive plans

Pension Plan

Employee Share Ownership Plan

Favorable employee rates for banking

Qualifications

• Experience in a customer service or financial operations role is preferred.
• Ability to work with a collaborative team.
• Bilingual in French and English is necessary due to client interactions.

Responsibilities

• Manage daily administrative operations of the branch.
• Ensure compliance with corporate policies and regulations.
• Assist with client account activities.

Skills

Superior customer service skills

Financial Industry experience

Strong organization with the ability to manage multiple priorities

Strong written and oral communication skills

Job description

Requisition ID : 241491

As a cornerstone business within Scotia Wealth Management ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients assets.

When you join ScotiaMcLeod you’ll be empowered to deliver Enriched Thinking a unique approach that incorporates your clients thinking as well as our thinking to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management enabling you to consider all the facets of your clients life family and business. With a focus on total wealth planning and wealth specialists to help you deliver on this unique value proposition you’ll be enabling clients to see not just the big picture but all the little ones too.

Brief Introduction

As a Branch Operations Assistant you will provide operations and administrative support to the Branch Management Team and the Advisor teams.

Is This Role Right For You

In the Role You Will

• Be instrumental in management of the daily administrative operations of the branch
• Manage client account activities and ensuring compliance standards are met
• Assisting with the execution of implementation of procedures to ensure compliance with corporate policies and industry regulations

Do You Have The Skills

We would love to work with you if you have:

• Superior customer service skills
• Financial Industry experience
• Strong organization with the ability to manage multiple priorities
• Strong written and oral communication skills

What’s In It For You

Competitive Compensation and Benefits package including annual incentive plans, time off entitlements, Pension Plan, Employee Share Ownership Plan and favourable employee rates for employee banking.

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.

An organization committed to making a difference in our communities for you and our clients.

An inclusive working environment that encourages creativity, curiosity and celebrates success.

Learning and Development: free access to Scotia Academy to upskill and develop your skills.

In addition to French the successful candidate must also have sufficient knowledge of English as the work involves interacting and collaborating regularly with groups and individuals based in Toronto as well as constantly interacting with other people including clients who speak English locally and elsewhere.

Location(s) : Canada : Quebec : Brossard

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers, their families and their communities achieve success through a broad range of advice, products and services including personal and commercial banking, wealth management and private banking, corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site, alternate format documents, ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.

Employment Type : Full Time

Experience : years

Vacancy : 1