Scheduling Services Worker

The Corporation of the County of Lambton; Petrolia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A municipal government organization in Ontario is seeking an individual for a temporary full-time position managing shift scheduling for long-term care employees. The ideal candidate must have excellent organizational and interpersonal skills, proficiency in Microsoft Office, and related educational qualifications. Experience in the health care sector and familiarity with collective agreements is preferred. This role offers a wage rate of $25.44 - $27.93 per hour.

Qualifications

• Completion of related certificate or diploma or 12 months equivalent experience.
• Experience with scheduling, long-term care, or health care is preferred.
• Familiarity with Collective Agreements is preferred.

Responsibilities

• Complete filling of shifts for approximately 400 employees.
• Monitor short call-in box/calls and action shift filling.
• Process shift changes and mutual requests.
• Assist with payroll tracking as necessary.

Skills

Organizational skills

Interpersonal skills

Problem-solving skills

Multi-tasking skills

Proficiency in Microsoft Office

Education

Related certificate or diploma in Office Administration/Medical Office Administration

Job description

Division: Long Term Care

Job Status: Temporary Full Time

Number of Positions: 1

Hours of Work: Line 2 - Hours: 05:00-13:00, 12:30-20:30

Wage Rate: $25.44 - $27.93 per hour

Posting Date: Monday, November 24, 2025

Closing Date: Sunday, November 30, 2025

Company Biography

The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

Position Summary

Completes filling of shifts for approximately 400 employees for short call and advanced booking absences. This includes arranging and scheduling time off for employees and ensuring vacant shifts are filled to meet staffing requirements and collective agreement parameters using the Departmental Staffing Guidelines procedures and electronic scheduling software.

Scheduling

Job Duties and Responsibilities

• Communication with Ward Clerks and Supervisors regarding changes to shifts, vacant shifts
• Create and receive Scheduling Handover reports
• Monitor short call-in box/calls and action any shift filling
• Receive absence calls, leave requests, complete call-ins to fill vacant shifts for all departments
• Process shift changes and mutual requests
• Filing related to scheduling
• Complete various communications according to templates
• Printing rosters etc.
• Pull reports related to scheduling and workforce analytics
• Assist with payroll tracking as necessary

General

• Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed.
• Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis.

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

Direct Supervision: None

Indirect Supervision: None

Functional Authority: None

Credentials Required

Minimum Formal Education

• Completion of related certificate or diploma (Office Administration/Medical Office Administration) or 12 months equivalent experience

Experience

• Organizational, interpersonal, problem solving, and multi-tasking skills are essential
• Proficiency in Microsoft office software programs
• Experience working in scheduling, long-term care or health care is preferred
• Experience working with Collective Agreements is preferred