Scheduling Coordinator - Long Term Care - Permanent Part-Time

The Village of Tansley Woods - LTC; Burlington; On-site; CAD 30,000 - 60,000; Part time

Job summary

A senior living community in Burlington, Ontario is seeking a Part Time Scheduling Coordinator to support our resident-centered culture. The role requires excellent customer service skills, communication ability, and proficiency in Microsoft Office 365. We're committed to providing a caring environment for residents and team members. This part-time position includes benefits and ongoing training opportunities.

Benefits

Ongoing training and personal growth opportunities

Employee Family Assistance Program

Vacation

Discounts at Village Services

Team appreciation events

Retirement Savings

Qualifications

• Exceptional customer service and communication skills.
• Ability to manage conflicting priorities.
• Caring and respectful attitude towards residents and families.

Responsibilities

• Coordinate work schedules for hourly team members.
• Act as the first point of contact for schedule-related questions.
• Support village administration team as required.

Skills

Customer service

Communication

Attention to detail

Microsoft Office 365 proficiency

Education

Office administration certificate or equivalent experience

Job description

Job Description

Our Village of Tansley Woods in Burlington, Ontario has an exciting opportunity for a Part Time Scheduling Coordinator to join our team.

• Permanent Part Time

You can be you while being a part of our family.

At Schlegel Villages we are redefining elder care through innovation, village design and culture change, but we know the key to our village success, and our residents’ satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life-enriching experience. We are family owned and operated and we take our mission seriously : “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

We’d love to talk to you about what makes us different.

Responsibilities

As our new Scheduling Coordinator joining our Village of Tansley Woods in Burlington, ON, you will support and embrace our resident-centered social culture and be proud to deliver the highest quality of service to our residents, visitors, and team members through effective coordinator of work schedules for our hourly team members. Our Scheduling Coordinators create exceptional customer experiences while acting as the first point of contact for team member questions about schedules, call-ins and open shifts. Scheduling Coordinators connect regularly with team members about shift availability and provides support to the village administration team as required.

Qualifications

• Have an office administration certificate or equivalent experience
• Demonstrate exceptional customer service and communication skills
• Demonstrate thorough attention to detail and the ability to manage conflicting priorities
• Be proficient in Microsoft Office 365 and other computer programs
• Be excited by our objectives, our Village philosophy and the family values that shape all aspects of life in a Schlegel Village
• Display a caring and respectful attitude toward our residents, families, and team members

Asset Qualifications

• Previous experience working in the context of a Long-Term Care
• Previous experience supporting a unionized working environment

Benefits

• Ongoing training and personal growth opportunities
• Benefits and access to our Employee Family Assistance Program
• Vacation
• Discounts at Village Services
• Team appreciation events
• Access to The Wilfred Schlegel Hope Fund
• Retirement Savings

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.