Scheduling Assistant - Staff Scheduling

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional healthcare authority in Winnipeg is seeking a Scheduling Assistant to support staff scheduling functions. The ideal candidate will have experience using computerized staffing systems and must possess strong communication skills. This is an in-person role at St. Boniface Hospital, requiring Grade 12 education and proficiency in Excel. A resume is required for application, and candidates may need to complete a criminal record check.

Qualifications

• One (1) year experience working with a computerized staffing system performing staffing and scheduling functions.
• Customer service experience in direct contact via telephone and/or in person.
• Experience in a fast-paced, high demand environment.

Skills

Knowledge of computer systems and proficiency in various software applications

Ability to read, write, speak and understand English

Ability to expertly use ESP for scheduling staff

Ability to retain confidential information

Ability to adhere to strict deadlines

Effective verbal and written communication skills

Ability to work as a team member

Good interpersonal communication skills

Polite and courteous telephone manner

Ability to organize and prioritize workload

Education

Grade 12, or equivalent

Tools

ESP (Electronic Scheduling Platform)

Excel

Job description

Dept / Unit: Staff Scheduling - SBH

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 12/11/2025

FTE: 0.70

Anticipated Shift: Evenings

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Experience

• Grade 12, or equivalent required.
• One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.
• Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
• Experience working in a fast-paced, high demand environment required.
• Experience with Excel required.

Note: Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Grade 12, or equivalent required.

Qualifications and Skills

• Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
• Ability to read, write, speak and understand English.
• Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
• Ability to retain information which is of a confidential nature.
• Ability to adhere to and meet strict deadlines.
• Effective verbal and written communication skills.
• Ability to perform as a team member and seek assistance as necessary.
• Good interpersonal communication skills.
• Polite and courteous telephone manner.
• Ability to organize and prioritize workload.

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION.

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.