Scheduling Assistant - Repost

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional health authority in Manitoba is seeking a Scheduling Assistant to manage staffing and scheduling functions across clinical units. The successful candidate will have strong organizational skills, customer service experience, and proficiency in staffing software such as ESP. This role demands effective communication skills and the ability to maintain confidentiality. Applicants should have Grade 12 education and relevant experience.

Qualifications

• One year experience using ESP or similar staffing systems.
• Experience in a fast-paced, high demand environment.
• Ability to handle confidential information.

Responsibilities

• Assist clinical units with scheduling functions.
• Support adequate staffing levels on a 24-hour basis.
• Perform related duties as assigned.

Skills

Knowledge of computer systems

Effective verbal and written communication

Customer service experience

Interpersonal communication skills

Ability to organize and prioritize workload

Polite and courteous telephone manner

Ability to adhere to deadlines

Education

Grade 12 or equivalent

Tools

ESP

Excel

Job description

Position Overview

Under the general direction of the Manager, Staff Scheduling and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital (SBH), the Scheduling Assistant is responsible for: assisting clinical units and departments with scheduling and related functions in support of sufficient staffing levels on a 24-hour basis; and performing other related duties as assigned.

Experience

• Grade 12, or equivalent required.
• One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.
• Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
• Experience working in a fast-paced, high demand environment required.
• Experience with Excel required.
• Preference will be given to those candidates with previous staff scheduling experience.

Education

• Grade 12, or equivalent required.

Qualifications And Skills

• Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
• Ability to read, write, speak and understand English.
• Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
• Ability to retain information which is of a confidential nature.
• Ability to adhere to and meet strict deadlines.
• Effective verbal and written communication skills.
• Ability to perform as a team member and seek assistance as necessary.
• Good interpersonal communication skills.
• Polite and courteous telephone manner.
• Ability to organize and prioritize workload.

Physical Requirements

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION.

Additional Information

Not Applicable

Required Background Checks

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Additional Notes

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.