SAP Training and Development Manager

High Cliff Partners Inc.; Quebec, Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

A prominent consulting firm is seeking a seasoned SAP Training and Development Manager in Montreal. The role entails managing SAP training initiatives, leading a team, and effectively communicating across stakeholders. Candidates should have over 10 years of leadership experience in SAP and be able to devise innovative learning strategies. This is a full-time, hybrid position requiring on-site presence 2 to 3 days a week.

Qualifications

• Minimum of 10 years of experience in a leadership role on SAP projects.
• Experience managing team and individual performance.
• Ability to plan and execute IT project learning activities.

Responsibilities

• Contribute learning scope and resource cost estimates to project planning.
• Manage team performance and provide feedback.
• Execute the instructional design process.
• Conduct learning needs assessments.
• Communicate effectively with leaders across multiple regions.

Skills

Leadership

SAP ECC or S/4HANA

Performance management

Instructional design

Stakeholder engagement

Training logistics

English communication

Job description

Our Toronto / Montreal-based client is seeking an experienced SAP Training and Development Manager to join their team on a full-time permanent basis. The ideal candidate will have a minimum of 10 years of experience in a leadership role on SAP (ECC or S / 4HANA) projects or programs, along with experience in managing team and individual performance in a hybrid work environment, and in planning, executing, and reporting on IT project learning activities and deliverables. This is a hybrid role requiring 2 to 3 days on-site per week.

Key Responsibilities :

Strategic Planning & Program Management :

• Contribute learning scope and resource cost estimates to annual and ad-hoc project planning.
• Evolve the program's strategic roadmap and Key Performance Indicators (KPIs).
• Define and maintain standards while seeking opportunities for innovation in tools, processes, and approaches.

Team Leadership & Performance Management :

• Manage team member performance, including establishing annual goals and providing regular, meaningful feedback.
• Manage personal and team contributions to create innovative, engaging learning experiences across concurrent projects.
• Execute and manage all stages of the instructional design process: analysis, design, development, and delivery.
• Conduct learning needs assessments and audience analysis.
• Develop learning strategies, plans, curricula, and learning paths.
• Manage content development, approvals, and translation.
• Plan training logistics (schedules, locations) and technical infrastructure readiness.
• Provide training delivery support.
• Identify and mitigate risks.
• Monitor and report on progress and training effectiveness.

Stakeholder Engagement & Communication :

• Maintain strong relationships with various IT, Corporate, and Business leaders.
• Communicate and collaborate effectively in English, both orally and in writing, with colleagues and stakeholders across multiple regions.
• Must be legally authorized to work in Canada.