SAP Solman/ChaRM Consultant

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!; Calgary; Remote; CAD 70,000 - 100,000; Full time

Job summary

A leading IT services company is looking for an SAP Solman/ChaRM Consultant to join their team. This role involves configuring and supporting SAP Solution Manager Change Request Management (ChaRM), troubleshooting issues, and conducting trainings. The ideal candidate has strong experience with ChaRM and is capable of managing SAP operations. This full-time position is open for remote work and offers a great opportunity for professional growth.

Qualifications

• Experience in Configuring and Supporting SAP Solution Manager Change Request Management (ChaRM).
• Experience in setting up and troubleshooting ChaRM functionality.
• Experience in planning and executing release cycles.

Responsibilities

• Support and manage ChaRM functionalities.
• Conduct trainings specific to ChaRM processes.
• Interact with business process owners.

Skills

SAP Solution Manager

ChaRM

Configuration skills

Troubleshooting

Documentation

Job description

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Job Description

SAP Solman/ChaRM Consultant - Open for Remote

Responsibilities

• Experience in Configuring and Supporting SAP Solution Manager Change Request Management (ChaRM).
• Experience in setting up and troubleshooting ChaRM functionality.
• Experience in setting up Solution documentation and process management in SAP Solution Manager (SOLMAN).
• Experience in planning and execution of minor and major release cycles (Sustainment track and project track) in coordination with the release manager.
• Experience in testing and documentation related to new enhancements with ChaRM-related functionality.
• Configuring EWA alerts.
• Presenting to and interacting with business process owners in the ChaRM environment.
• Strong troubleshooting experience in ChaRM and retrofit-related problems and handling support activities.
• Experience with other SOLMAN components: Test Management, Remote Supportability, and Solution Manager Work Centres.
• End-to-end setup of Retrofit process and support for retrofit-related activities.
• Experience conducting trainings specific to ChaRM and Retrofit processes and guiding business process owners.
• Managing SAP Operations, System Landscape Information, Template Management, and Test Management support activities.
• Knowledge of Focus Insights and Focus Solutions.
• Excellent documentation skills for configuration, troubleshooting, and ongoing maintenance of the environment.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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