SAP iXp Intern - Data and Platform, Technical Support [Vancouver]

SAP SE; Vancouver; On-site; CAD 33,000 - 48,000; Full time

Job summary

SAP SE in Vancouver is seeking an iXp Intern for Data and Platform, Technical Support. The role involves investigating and resolving critical system issues for enterprise clients while collaborating with global teams.

Start date is September 2026, contract duration 8 months, with 40 hours per week of full-time work. Ideal candidates are enrolled or recent graduates with a Bachelor’s in CS or related field, strong English communication, and interest in SAP software across industries.

Qualifications

• Bachelor’s degree in Computer Science or relevant field; Master’s degree preferred.
• Eligibility: Must be currently enrolled, or recently graduated (start date within 6 months).
• Excellent English communication skills (written and spoken).
• Excellent diagnostic and technical analysis skills.

Responsibilities

• Investigate and resolve critical system issues for Enterprise level Fortune 500 companies.
• Deliver solutions to customers that simplify and improve their businesses.
• Interact with colleagues and customers from around the world.
• Master SAP software used by governments, industries, and multinational companies.

Skills

English fluency

Customer service

Analytical thinking

Team player

Education

Bachelor’s in CS or related

Currently enrolled or recent graduate

Tools

Windows Server

Linux

RESTful APIs

JSON

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

SAP iXp Intern - Data and Platform, Technical Support [Vancouver]

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.

Position Title:SAP iXp Intern - Data and Platform, Technical Support

Expected Start Date: September 2026

Contract Duration: 8 months

Work Hours: 40 hours per week; Full-time

In this role, you’ll:

• Investigate and resolve critical system issues for Enterprise level Fortune 500 companies
• Feel the satisfaction of delivering a solution to customers that makes their businesses run simpler and better
• Meet, work and talk with colleagues and customers from all around the world
• Master SAP software that is being used by industries, governments, and multinational companies around the globe

What You’ll Bring

A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment. Strong problem‑solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies — especially artificial intelligence — paired with a results‑oriented approach and the courage to take initiative.

Education: Bachelor’s degree in Computer Science or a relevant field; Master’s degree preferred.

Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

• Excellent English communication skills (written and spoken).
• Excellent diagnostic and technical analysis skills.
• Strong team player and collaborative mindset for a global team.
• Enjoy working directly with customers through phone, chat, screensharing and case management system.
• Prior customer service or customer support experience preferred.

Experience with some of the following skills

• Operating systems (Windows Server, Linux, command line interface)
• Data communications and networking (HTTP, TCP/IP, DNS)
• RESTful web services and JSON
• Security and Authentication technologies such as SAML, Kerberos, SSL, and SSO.
• Experience with SAP ERP Systems would be beneficial

Where You Belong

The worldwide Technical Support team of ~4000 is committed to the success of our customers through outstanding technical support. We are not a Call Centre! We actively investigate customer issues by mastering diverse technologies and by working intensively with the products we offer. We measure our success by customer satisfaction.

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

• Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
• Project-driven Experience: Kickstart your career with hands‑on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future‑ready skills from a variety of virtual, in‑person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
• Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast‑paced environment. Open doors for future career opportunities within SAP and beyond.

Follow @LifeatSAP on Instagram and don't miss anything about our experiences worldwide!

#LifeAtSAP

#SAPNextGen

Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 24-35 CAD . The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Location: Vancouver, British Columbia, CA, V6B 1A9

Job Segment: Technical Support, ERP, System Administrator, SAP, Intern, Technology, Entry Level